Sr. Technical Functional Analyst

MetLife; Cary (NC); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health insurance

401(k) with employer matching

Stock-based incentives

Job summary

MetLife is seeking a Sr. Technical Functional Analyst to bridge business needs with technology, leveraging AI tools to modernize how requirements are captured and delivered.

You will lead requirements gathering, design, and validation while coordinating with product owners and technology teams. In this hybrid role, you will mentor a small development team, ensure regulatory alignment, and drive high-quality solutions that support customers worldwide.

Qualifications

• BA/BS in Computer Science, Information Systems or related field.
• 5+ years as a technical or functional analyst in a technology-driven environment.
• Experience leading a small development team.
• Demonstrated use of AI tools such as GitHub Copilot, M365, Claude for requirements work.

Responsibilities

• Domain and Requirements Analysis.
• Collaborate with business teams and product owners to elicit, document and validate requirements.
• Ensure alignment with policies, compliance standards and regulatory needs.
• Conduct fit-gap analysis and propose scalable solutions.
• Stakeholder leadership and delivery as liaison between business and tech teams.
• Manage scope, prioritise work and guide a small development team.

Skills

5+ years analyst exp

Team leadership

AI tools usage

Education

BA/BS in Computer Science or related field

Tools

GitHub Copilot

M365

Claude

Job description

When you join MetLife’s Global Technology team, you’ll be part of a forward-thinking group dedicated to shaping the future of digital solutions for customers worldwide. You’ll develop, maintain and support technology applications and delivery, leveraging AI, automation, and contemporary ways of working to enhance experiences and drive business outcomes. Your work will simplify complex processes, improve tech resiliency, and ensure high-performing, seamless solutions that power life’s most important moments. In this dynamic environment, you’ll collaborate with talented peers across teams and functions, expanding your skills in impactful ways. Ready to push boundaries and set new industry standards? Join us and help drive the future of technology forward.

The Opportunity

We are seeking a Sr. Technical Functional Analyst who thrives at the intersection of business analysis and technology. In this role, you will lead requirements gathering and solution design, translating business needs into technical artifacts. You will champion the use of AI tools and methodologies to modernize how requirements are captured, validated and delivered.

Key Responsibilities

• Domain and Requirements Analysis
• Collaborate with business teams and product owners to elicit, document and validate requirements.
• Ensure alignment with business policies, compliance standards and regulatory requirements
• Conduct fit-gap analysis and recommend scalable, sustainable solutions.

• Stakeholder Leadership and Delivery
• Serve as primary liaison between business stakeholders and technology teams.
• Manage scope, prioritize work and support successful delivery execution.
• Provide leadership and guidance to small development team.

Required Qualifications

• BA/BS in Computer Science, Information Systems or related field.
• 5 years of experience as a technical or functional analyst in technology-driven environment.
• Experience leading small development team.
• Demonstrated experience using AI Tools (GitHub Copilot, M365, Claude or similar) to support requirements, documentation and analysis tasks.

Preferred Qualifications

• SAFe or Scrum experience.
• Experience with Mainframe technology.
• Experience with group disability and tax reporting.

Location Expectation: This is a hybrid role requiring a minimum of 3 days per week in office.

The expected salary range for this position is $90,000 - $120,000. This role may also be eligible for annual short-term incentive compensation and stock-based long-term incentives. All incentives and benefits are subject to the applicable plan terms.

Benefits We Offer

Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, paid time off, paid holidays, volunteer time off, tuition assistance and much more!

About MetLife

Recognized on Fortune magazine's list of the "World's Most Admired Companies", Fortune World’s 25 Best Workplaces™, as well as the Fortune 100 Best Companies to Work For®, MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.

Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!

MetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law ("protected characteristics").

If you need an accommodation due to a disability, please email us at [e-mail]. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.

MetLife maintains a drug-free workplace.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liabilities.