Sr Systems Engineer - MSP

Top Prospect Group; Massachusetts; Hybrid; USD 130,000 - 150,000; Full time

Job summary

Top Prospect Group is seeking a Sr. Infrastructure Engineer with MSP experience for remote/hybrid work across MA/CT.

The role involves designing, implementing, and supporting complex IT infrastructures, including Windows Server, AD, virtualization, storage, networking, and cloud deployments. You will lead infrastructure projects, provide tier 3 escalation support, and collaborate with clients and internal teams to ensure successful delivery.

Qualifications

• 10+ years of hands-on IT infrastructure engineering experience, preferably MSP/VAR/enterprise.
• Deep expertise with Microsoft technologies including Windows Server, AD, Group Policy, and Microsoft 365.
• Strong virtualization and networking experience; cloud and storage familiarity.
• Azure/Azure AD, Intune and Exchange Online knowledge is preferred.
• Excellent troubleshooting, documentation, and client-facing communication.
• Industry certifications such as MCSA/MCSE, VCP, NCP strongly preferred.

Responsibilities

• Design and implement infrastructure solutions across Windows Server, AD, virtualization, storage, networking, and cloud.
• Lead or contribute to server migrations, network upgrades, and data center deployments.
• Provide tier 3 escalation support for complex issues in managed environments.
• Collaborate with project managers, sales engineers, and clients to define scope and ensure delivery.
• Create and maintain detailed technical documentation, diagrams, and deployment guides.
• Participate in technical planning, roadmapping, and lifecycle recommendations.
• Stay current with emerging technologies and evaluate new tools for client use.
• Mentor junior engineers and contribute to team knowledge sharing.

Skills

MS technologies

Virtualization

Networking

Storage

Cloud (Azure)

Active Directory

Documentation

Client-facing

Mentoring

Project coordination

Education

Bachelor's degree in CS/IT or related field

Relevant certifications (MCSA/MCSE, VMware VCP, Nutanix NCP)

Tools

Nutanix

VMware vSphere

Hyper-V

Azure

Active Directory

Microsoft 365

Intune

Exchange Online

Job description

REMOTE/HYBRID - MSP EXPERIENCE +++ - 130-150K - MA/CT

The Sr. Infrastructure Engineer position offers a wide range of responsibilities including designing, implementing, and supporting complex IT infrastructure solutions for WCA's clients. Projects can range from advanced server, storage, virtualization, and cloud deployments to large-scale infrastructure initiatives requiring strong technical expertise, efficiency, and attention to detail. The Sr. Infrastructure Engineer will provide technical leadership, serve as an escalation point for advanced support issues, and work across a variety of technologies including Microsoft, VMware, storage, and cloud platforms to deliver reliable and scalable solutions.

Responsibilities

• Design and implement infrastructure solutions including Windows Server, Active Directory, virtualization (Nutanix/VMware/Hyper-V), storage, networking, and cloud (Azure/M365).
• Lead or contribute to infrastructure projects such as server migrations, network upgrades, cloud transitions, and data center deployments.
• Provide tier 3 escalation support for complex issues across managed environments.
• Collaborate with project managers, sales engineers, and clients to define technical scope and ensure successful project delivery.
• Create and maintain detailed technical documentation, diagrams, and deployment guides.
• Participate in technical planning, client roadmapping, and lifecycle recommendations.
• Stay current with emerging technologies and evaluate tools for client and internal use.
• Mentor junior engineers and contribute to team knowledge-sharing initiatives

QUALIFICATIONS

• 10+ years of hands-on experience in IT infrastructure engineering, preferably within an MSP, VAR, or enterprise environment.
• Deep expertise with Microsoft technologies including Windows Server, Active Directory, Group Policy, and Microsoft 365.
• Strong experience with virtualization platforms (Nutanix,VMware vSphere, Hyper-V), networking (TCP/IP, VLANs, firewalls), and storage (SAN/NAS).
• Familiarity with cloud services, particularly Microsoft Azure, Azure AD, Intune, and Exchange Online.
• Strong troubleshooting and problem-solving skills across infrastructure layers.
• Excellent client-facing communication, project coordination, and documentation abilities.
• Industry certifications such as Microsoft (MCSA/MCSE), VMware (VCP), Nutanix (NCP), or Aruba/Extreme/Fortinet Networking strongly preferred.
• Bachelor's degree in Computer Science, IT, or related field preferred.