Sr. Systems Engineer

DMI (Digital Management, Inc.); Baltimore (MD); On-site; USD 90,000 - 111,000; Full time

Benefits offered by this job

Virtual health visits

Commuter perks

Pet insurance

Entertainment discounts

401(k) match

Life and disability insurance

Wellness programs

Job summary

DMI is seeking a Sr. Systems Engineer to join our team in Baltimore, MD. This role requires ensuring cybersecurity resilience, deploying and maintaining server hardware and virtualized environments, and coordinating with MDOT and enterprise NOC teams.

The position demands a strong background in Windows Server, SCCM patching, DNS/DHCP, Active Directory, and data center operations. On-call duties and fingerprint background checks are required. Local candidates preferred.

Qualifications

• Education: Bachelor's degree in Computer Science, Information Systems, Engineering or related technical field; Master's preferred.
• General Experience: 8+ years in system management and system integration; senior engineering tasks.
• Specialized Experience: 5+ years IT and telecommunications disciplines involving system interfaces, integration, and networking.

Responsibilities

• Support Cybersecurity Resilience Enhancements project.
• Install, configure, deploy, and maintain server hardware and network equipment.
• Deploy Windows Server 2016/2019+, and refine SOPs.
• Patch Windows servers with SCCM and validate SOPs.
• Manage backup and recovery operations and SOPs.
• Deploy/maintain Hyper-V VM environments and document processes.
• Maintain storage for VMs and ensure data integrity.
• Patch workstation/laptop patches and report results.
• Suggest network improvements to enhance performance.
• Coordinate with MDOT Enterprise and NOC for incidents.

Skills

Excel

Word

PowerPoint

Outlook

Education

Bachelor's Degree in Computer Science/Information Systems/Engineering

Master's Degree preferred

Tools

SCCM

Hyper-V

Active Directory

DNS/DHCP

Job description

About DMI

DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efcient, and cost-effective solutions that drive measurable results. Learn more at www.dminc.com

About the Opportunity

DMI, LLCis seeking a Sr. Systems Engineer to join us.

Duties and Responsibilities

• Support activities associated with the "Implementation of Cybersecurity Resilience Enhancements for Critical Services" project.
• Install, configure, deploy, and maintain server hardware and related network equipment to support network and system improvements.
• Deploy Windows Server 2016, 2019, or later versions, and develop or refine related Standard Operating Procedures.
• Patch Windows servers using tools such as SCCM and validate and improve related Standard Operating Procedures.
• Manage backup and recovery operations and validate and improve related Standard Operating Procedures.
• Deploy and maintain virtual machine environments, such as Microsoft Hyper-V, and define, validate, and refine processes in accordance with best practices.
• Deploy and maintain storage systems for virtual machine environments, optimizing performance while preserving reliability and data integrity, and document all deployment procedures.
• Deploy workstation and laptop patches promptly, verify success through appropriate reporting, and implement improvements as needed.
• Recommend network communication improvements, including switch and server configuration changes, to enhance system performance.
• Support Help Desk technicians in identifying recurring issues that require network or system improvements.
• Maintain DNS, DHCP, and Active Directory records, and develop, revise, and validate Standard Operating Procedures that align with best practices.
• Coordinate with support organizations, such as the Enterprise NOC, to resolve network outages, service interruptions, and other system issues, and define or refine related workflows.
• Review and update Disaster Recovery and Continuity of Operations Plans to address gaps and incorporate deployed
• Coordinate changes with MDOT Enterprise to ensure compliance with established processes and procedures.
• Coordinate with the MDOT Network Operations Center (NOC) to resolve data center and system issues
• Keep MPA data centers and communication shelters at all terminals and support locations operational outside scheduled maintenance periods.
• Install, configure, deploy, and maintain computers, servers, and peripheral devices.
• Coordinate, stage, and implement computer system upgrades in close collaboration with MPA support personnel.
• Manage computer configuration backups and recovery.
• Maintain continuous operation of data center computers, enroll devices in enterprise monitoring tools, configure required alerts, and promptly resolve abnormal conditions.
• Support Help Desk technicians with daily tasks and recommend process improvements as needed.
• Other related duties as assigned.

Qualifications

• Education: A Bachelor's Degree from an accredited college or university with a major in Computer Science, Information Systems, Engineering, Business, or other related scientific or technical discipline. A Master's Degree is preferred.
• General Experience: Must have eight (8) years of experience in technical work in the major areas of system management and system integration. Must have demonstrated ability to perform senior-level engineering and/or IT tasks in the disparate areas of software, electronics, telecommunications, or networking.
• Specialized Experience: At least five (5) years of experience in specialized IT and telecommunications disciplines involving system interfaces, system integration and network development, and/or integration involving a wide range of network, hardware, and software solutions. At least three (3) years in operating systems software, electronic communications analysis and design, or networking.

Other Considerations

• The resource assigned to this position must be proficient in Excel, Word, PowerPoint, and Outlook and possess good verbal and written communication skills
• The resource will be on call 24x7 to provide support as needed. The assigned resource must be reachable and able to assist and/or coordinate support for timely resolution of reported incidents and emergencies.
• The assigned resource must have a valid driver's license, their own transportation, and be able to obtain (after starting) a TWIC:
• • TWIC - Transportation Worker Identification Card - https://universalenroll.dhs.gov/programs/twic
  • After starting, the resource would obtain a Port Badge and Vehicle Decal for unescorted access to MPA secure locations, and 'escort' privileges to escort MPA visitors as needed.

Background Requirements: Must successfully pass a fingerprint-based background investigation.

Citizenship Status Required: Must be a U.S. Citizen

Physical Requirements: None required for this position.

Location: Baltimore, Maryland

Work Arrangement: There are two work locations for this position (both will be used, depending on scheduled activities):

1. Building 97B, first floor, Room 118A, 2700 Broening Hwy, Baltimore, MD 21222 (Primary Location)
2. WTC Building, Suite 1324, 401 E Pratt St, Baltimore, MD 21202 (Secondary Location)

Fieldwork may require presence at all MPA Terminal locations (in the same geographical area). This type of work generally requires on-site presence. Telework is not guaranteed and will be granted/rescinded at the customer's discretion.

Minimum Salary Rate

$100,521

Median Salary Rate

$125,652

Working at DMI

DMI is a diverse, prosperous, and rewarding place to work. Our culture is shaped by five core values that guide how we work, grow, and succeed together:

• Do What's Right - We lead with honesty and integrity.
• Own the Outcome - We take responsibility and deliver.
• Deliver for Our Customers - We are relentless about delivering value.
• Think Bold, Act Smart - We innovate with purpose.
• Win Together - We collaborate and celebrate our success.

These values aren't just ideals-they show up in how we support every part of your well-being:

• Convenience/Concierge - Virtual health visits, commuter perks, pet insurance, and entertainment discounts that make life easier.
• Development - Annual performance reviews, tuition assistance, and internal career growth opportunities to help you thrive.
• Financial - Generous 401(k) matches, life and disability insurance, and financial wellness tools to support your future.
• Recognition - Annual awards, service anniversaries, referral bonuses, and peer-to-peer shoutouts that spotlight your achievements.
• Wellness - Healthcare coverage, wellness programs, flu shots, and biometric screenings to support your health.

DMI values employees for their talents and contributions, and we take pride in helping our customers achieve their goals. Because when we live our values, we all win together.

Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.