Data Center and Enterprise IT Operations Lead

Digital Management Llc; Tysons, Quantico (VA, VA); On-site; USD 135,000 - 147,000; Full time

Job summary

DMI, LLC is seeking a Data Center and Enterprise IT Operations Lead to join our team at Quantico, VA. The role involves supervising the operations of computer systems and related services across large-scale environments, and coordinating with government personnel and vendors.

The position requires extensive experience (10+ years) in operating data centers, with at least 3 years in supervision in 7x24 environments, plus certifications such as Security+, MCSE, and CISSP with TS/SCI eligibility.

Qualifications

• Security+ certification required.
• MCSE and CISSP certifications required or preferred.
• Must meet DoD 8570.01-M requirements and TS/SCI eligibility.

Responsibilities

• Supervise all personnel in operation and support of large-scale computer systems and peripherals.
• Oversee security operations in support of RMF continuous monitoring process.
• Write, edit, and prepare graphical presentations of technical information.

Skills

Security+

MCSE

CISSP

DoD 8570

TS/SCI clearance

Job description

About DMI

DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efficient, and cost-effective solutions that drive measurable results. Learn more at www.dminc.com

About the Opportunity

DMI, LLC is seeking a Data Center and Enterprise IT Operations Lead to join us.

Duties and Responsibilities: Supervises all personnel engaged in the operation and support of computer systems and peripherals for large-scale operations. Supervises and participates in complex operating systems, systems software planning and implementation, and production support activities. Interfaces with Contractor and Government personnel, confers with equipment and software vendors, and directs subordinate personnel to take appropriate courses of action. Provide security operations or coordinate security operations functions in support of the cybersecurity accreditation – risk management framework (RMF) continuous monitoring process. Also responsible for writing, editing, and preparing graphical presentations of technical information.

Manages and operates a centralized service desk. Oversees User Support and Help Desk Specialists resolving request/problem incidents. Ensures all tickets are properly resolved as quickly as possible. Coordinates technical support from other administrators and developers as required. Measures the effectiveness of incidents/problems to determine resolution rates and potential system-wide issues.

Qualifications

Education and Years of Experience: Minimum of ten (10) years of progressive experience in operating computer systems. Must have a minimum of three years of supervisory and management experience in 7x24 operational environments. Experience in engineering a data center. Broad experience with virtualized environments, managing SANs/NAS devices, email services, desktop services, and a variety of technologies supporting computing capabilities.

Required Skills & Certifications: Demonstrated ability to provide an outstanding customer service experience in a variety of circumstances across all organizational levels. Position requires a minimum of Security Plus, Microsoft Certified Solutions Expert (MCSE) and CISSP certification. Position shall meet the requirements of an ITA III per the DoD 8570.01-M, Certified Information Systems Security Professional (CISSP) certification preferred.

Clearance Requirements: This position requires the person(s) to be eligible and adjudicated to TS/SCI clearance level at contract start.

Citizenship Status Required: Must be a U.S. Citizen

Physical Requirements: None requiredfor this position.

Location: Quantico, VA

Minimum Salary Rate

$134,659.00

Median Salary Rate

$147,270.00

Working at DMI

DMI is a diverse, prosperous, and rewarding place to work. Our culture is shaped by five core values that guide how we work, grow, and succeed together:

• Do What’s Right– We lead with honesty and integrity.
• Own the Outcome– We take responsibility and deliver.
• Deliver for Our Customers– We are relentless about delivering value.
• Think Bold, Act Smart– We innovate with purpose.
• Win Together – We collaborate and celebrate our success.

These values aren’t just ideals—they show up in how we support every part of your well-being:

• Convenience/Concierge– Virtual health visits, commuter perks, pet insurance, and entertainment discounts that make life easier.
• Development– Annual performance reviews, tuition assistance, and internal career growth opportunities to help you thrive.
• Financial– Generous 401(k) matches, life and disability insurance, and financial wellness tools to support your future.
• Recognition– Annual awards, service anniversaries, referral bonuses, and peer-to-peer shoutouts that spotlight your achievements.
• Wellness – Healthcare coverage, wellness programs, flu shots, and biometric screenings to support your health.

DMIvalues employeesfor their talents and contributions, and we take pride in helping our customers achieve their goals. Because when we live our values, we all win together.

Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.