Data Center and Enterprise IT Operations Lead

DMI; Virginia (MN); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Virtual health visits

Tuition assistance

401(k) matching

Wellness programs

Annual awards

Job summary

A leading digital services provider is seeking a Data Center and Enterprise IT Operations Lead to ensure efficient operations and support for IT systems. The ideal candidate will have over ten years of experience, including supervisory role in highly operational environments. Key responsibilities include managing personnel, liaising with contractors, and ensuring prompt issue resolution. Required qualifications include Security+, MCSE, and CISSP certifications. This position is based in Virginia and requires U.S. citizenship.

Qualifications

• Minimum of ten years experience in operating computer systems.
• Must have three years supervisory experience in 7x24 operational environments.
• Position requires Security+, MCSE, and CISSP certifications.

Responsibilities

• Supervises personnel engaged in operations and support for large-scale IT.
• Acts as liaison with contractors and vendors.
• Manages service desk operations and ensures prompt resolution of incidents.
• Supports RMF continuous monitoring and cybersecurity accreditation.

Skills

Customer service experience

Supervisory experience

Cybersecurity knowledge

Technical writing

Education

10+ years in operating computer systems

3+ years supervisory experience

CISSP

ITA III (DoD 8570.01-M)

Tools

SAN/NAS management

Virtualized environments

Microsoft Certified Solutions Expert (MCSE)

CISSP certification

Job description

Overview

DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efficient, and cost-effective solutions that drive measurable results. Learn more at www.dminc.com.

About The Opportunity DMI, LLC is seeking Data Center and Enterprise IT Operations Lead to join us.

Responsibilities

• Supervises all personnel engaged in the operation and support of computer systems and peripherals for large-scale operations.
• Supervises and participates in complex operating systems, systems software planning and implementation, and production support activities.
• Interfaces with Contractor and Government personnel, confers with equipment and software vendors, and directs subordinate personnel to take appropriate courses of action.
• Provide security operations or coordinates security operations functions in support of cybersecurity accreditation – risk management framework (RMF) continuous monitoring process.
• Responsible for writing, editing, and preparing graphical presentations of technical information.
• Manages and operates a centralized service desk. Oversees User Support and Help Desk Specialist resolving request/problem incidents. Ensures all tickets are resolved as quickly as possible. Coordinates technical support from other administrators and developers as required. Measures effectiveness of incidents/problems to determine resolution rates and potential system-wide issues.

Qualifications

• Education and Years of Experience: Minimum of ten (10) years of progressive experience in operating computer systems. Must have minimum of three years supervisory and management experience in 7x24 operational environments. Experience in engineering data center. Broad experience with virtualized environments, managing SANs/NAS devices, email services, desktop services, and a variety of technologies supporting computing capabilities.
• Required Skills & Certifications: Demonstrated ability to provide an outstanding customer service experience in a variety of circumstances across all organizational levels. Position requires a Security+, Microsoft Certified Solutions Expert (MCSE), and CISSP certification. Position shall meet the requirements of an ITA III per DoD 8570.01-M; Certified Information Systems Security Professional (CISSP) certification is preferred.
• Clearance Requirements: This position requires the person(s) to be eligible and adjudicated to TS/SCI clearance level at contract start.
• Citizenship Status Required: Must be a U.S. Citizen
• Physical Requirements: None required for this position.
• Location: Quantico, VA

Working at DMI

DMI is a Diverse, Prosperous, And Rewarding Place To Work. Our Culture Is Shaped By Five Core Values That Guide How We Work, Grow, And Succeed Together.

• Do What’s Right – We lead with honesty and integrity.
• Own the Outcome – We take responsibility and deliver.
• Deliver for Our Customers – We are relentless about delivering value.
• Think Bold, Act Smart – We innovate with purpose.
• Win Together – We collaborate and celebrate our success.

These values aren’t just ideals—they show up in how we support every part of your well-being.

• Convenience/Concierge – Virtual health visits, commuter perks, pet insurance, and entertainment discounts that make life easier.
• Development – Annual performance reviews, tuition assistance, and internal career growth opportunities to help you thrive.
• Financial – Generous 401(k) matches, life and disability insurance, and financial wellness tools to support your future.
• Recognition – Annual awards, service anniversaries, referral bonuses, and peer-to-peer shoutouts that spotlight your achievements.
• Wellness – Healthcare coverage, wellness programs, flu shots, and biometric screenings to support your health.

DMI values employees for their talents and contributions, and we take pride in helping our customers achieve their goals. Because when we live our values, we all win together.

Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.

Job ID: 2026-28513