Senior Workday Functional Analyst

Norwegian Cruise Line Holdings Ltd.; Miami (FL); On-site; USD 110,000 - 170,000; Full time

Job summary

Norwegian Cruise Line Holdings Ltd. is seeking a senior Workday functional expert to support Payroll, Core HCM, Time Tracking, and Absence Management.

You will partner with HR, Payroll, Finance, Operations, and technology teams to understand business problems, configure and optimize Workday, and improve data quality. This consultative role focuses on process improvements, governance, and delivering workforce insights through reports and dashboards.

Qualifications

• Bachelor's degree preferred in HR, business, information systems, finance, or technology.
• Strong hands-on Workday functional experience and knowledge of Payroll, Core HCM, Time Tracking, and Absence Management.
• Experience gathering requirements and translating business needs into Workday configuration.
• Experience supporting complex organizations is preferred.
• Exposure to Compensation, Recruiting, Talent, or Benefits is a plus.

Responsibilities

• Partner with business teams to understand challenges, collect requirements, and recommend practical Workday solutions.
• Configure, maintain, and optimize Workday functionality across Payroll, HCM, Time Tracking, and Absence.
• Support Payroll operations with a focus on system accuracy, controls, compliance, and timely issue resolution.
• Enhance HCM processes across the employee lifecycle and improve time and absence programs.
• Participate in Workday releases; assess new functionality and recommend adoption based on business value.
• Develop reports, dashboards, and workforce insights to support operational and management decisions.
• Support testing, change management, deployment, documentation, and post-production stabilization.
• Help establish functional best practices, governance standards, data quality controls, and continuous improvement practices.

Skills

Workday Payroll

Core HCM

Time Tracking

Absence Management

Requirements gathering

Solution design

Business process optimization

Analytical problem solving

Stakeholder collaboration

Governance & controls

Education

Bachelor's Degree in HR/Business or related field

Tools

Workday configuration

Workday certifications

Job description

GROW YOUR CAREER WITH US At Norwegian Cruise Line Holdings (NCLH), we know our future success depends on our ability to attract and retain the very best talent. Our brands deliver vacations of a lifetime with innovative product offerings, a high level of service and unique guest experiences aboard each vessel and we’re continually seeking applicants who are passionate about hospitality and committed to being their personal best. As you learn more about our company, we think you will agree that there is no better time than now to become a member of the NCLH family!

GROW YOUR CAREER WITH US At Norwegian Cruise Line Holdings (NCLH), we know our future success depends on our ability to attract and retain the very best talent. Our brands deliver vacations of a lifetime with innovative product offerings, a high level of service and unique guest experiences aboard each vessel and we’re continually seeking applicants who are passionate about hospitality and committed to being their personal best. As you learn more about our company, we think you will agree that there is no better time than now to become a member of the NCLH family!

Job Summary

Serve as a senior Workday functional expert supporting Payroll, Core HCM, Time Tracking, and Absence Management. The role partners with HR, Payroll, Finance, Operations, and technology teams to understand business problems, configure and optimize Workday, simplify processes, strengthen controls, improve reporting and data quality, and enhance the employee and manager experience. This is a consultative improvement role, not a ticket-processing role.

Position Responsibilities

• Partner with business teams to understand challenges, collect requirements, and recommend practical Workday solutions.
• Configure, maintain, and optimize Workday functionality across Payroll, HCM, Time Tracking, and Absence.
• Support Payroll operations with a focus on system accuracy, controls, compliance, and timely issue resolution.
• Enhance HCM business processes across the employee lifecycle and improve time and absence programs.
• Participate in Workday releases; assess new functionality and recommend adoption based on business value.
• Develop reports, dashboards, and workforce insights to support operational and management decisions.
• Support testing, change management, deployment, documentation, and post-production stabilization.
• Help establish functional best practices, governance standards, data quality controls, and continuous improvement practices.

Qualifications

DEGREE TYPE: Bachelor's Degree preferred.

FIELD(S) OF STUDY: Human Resources, Business Administration, Information Systems, Finance, Technology, or a related discipline.

• Strong hands-on Workday functional experience.
• Deep knowledge of Payroll, Core HCM, Time Tracking, and Absence Management.
• Experience gathering requirements and translating business needs into Workday configuration and process solutions.
• Experience supporting complex organizations strongly preferred.
• Exposure to Compensation, Recruiting, Talent, Learning, or Benefits is preferred.

Competencies & Skills

• Workday Payroll, Core HCM, Time Tracking and Absence
• Workday configuration and business process optimization
• Payroll support, controls and compliance
• Requirements gathering and solution design
• Testing, release and change support
• Workday reporting, dashboards and workforce insights
• Data quality and functional governance
• Analytical problem solving
• Business partnership, communication and relationship building
• Continuous improvement and operational excellence

CERTIFICATIONS & LICENSES

• Relevant Workday functional certification(s) preferred
• Workday Payroll, HCM, Time Tracking and/or Absence certification is a plus

About Nclh

Norwegian Cruise Line Holdings Ltd. (NYSE: NCLH) is a leading global cruise company which operates the Norwegian Cruise Line®, Oceania Cruises® and Regent Seven Seas Cruises® brands. The combined brands currently operate 32 ships, employ over 35,000 shipboard crew from more than 110 different countries and visit approximately 700 different port destination each year.

EQUAL OPPORTUNITY EMPLOYER

It is Norwegian Cruise Line Holding’s policy not to discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, and marital or veteran status.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.