Sr Svc Agent/Non-DOT-5

FedEx; Anchorage (AK); On-site; USD 32,000 - 45,000; Full time

Job summary

FedEx in Anchorage, AK is hiring for a station associate role. You will provide accurate information and assistance to customers, respond to inquiries, resolve problems, and sell FedEx services while performing essential administrative tasks to support station operations.

The position requires a High School Diploma or GED, ability to operate a computer terminal, lift up to 50 lbs and maneuver heavier packages with equipment or assistance, and strong interpersonal communication skills.

Qualifications

• High School Diploma or GED required.
• Ability to operate a computer terminal.
• Ability to lift up to 50 lbs and handle heavier packages with equipment or assistance.
• Strong human relations and communications skills.

Responsibilities

• Provide information and assistance to customers, respond to inquiries, resolve problems, and sell services.
• Perform administrative tasks to support station operations.

Skills

Computer terminal operation

Lifting up to 50 lbs

Package handling

Communication skills

Education

High School Diploma/G.E.D.

Job description

Job Duties
Provides accurate information and assistance to customers, which includes responding to inquiries, problem-resolution and selling of company services. Performs administrative support functions necessary for efficient station operations. Performs other duties as assigned.

Minimum Education

High School Diploma/G.E.D.

Knowledge, Skills and Abilities

Ability to operate computer terminal. Ability to lift 50 Lbs. Ability to maneuver packages of any weight above 50 lbs. With appropriate equipment, and/or assistance from another person. Good human relations and communications skills.

Preferred Qualifications: SIDA REQUIRED This job will remain posted until filled.

Pay Transparency:

Pay: $23.32/hr-$32.52/hr

Additional Details: Schedule: Mon-Fri 11AM-8PM

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [e-mail].

Applicants have rights under Federal Employment Laws:

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only).

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)