Sr Svc Agent/Non-DOT

Federal Express Corporation; Kodiak (AK); On-site; USD 32,000 - 45,000; Full time

Job summary

Federal Express Corporation in Kodiak, Alaska is seeking a station associate to provide accurate information and assistance to customers, respond to inquiries, resolve problems, and sell services at the counter. The role also includes performing administrative duties to keep station operations efficient.

Required are a High School Diploma or GED, ability to lift 50 lbs, and good communication skills. Mon-Fri 8AM-4PM; Equal Opportunity Employer with accommodations and E-Verify participation.

Qualifications

• High School Diploma/G.E.D. required.
• Ability to operate computer terminal and communicate effectively.
• Ability to lift 50 lbs and maneuver packages over 50 lbs with assistance as needed.

Responsibilities

• Provide accurate information and assistance to customers, including inquiries, problem-resolution and selling of company services.
• Perform administrative support functions necessary for station operations.
• Perform other duties as assigned.

Skills

Customer service

Problem solving

Communication

Teamwork

Education

High School Diploma or GED

Tools

Computer terminal

Job description

Job Duties
Provides accurate information and assistance to customers, which includes responding to inquiries, problem-resolution and selling of company services. Performs administrative support functions necessary for efficient station operations. Performs other duties as assigned.

Minimum Education

High School Diploma/G.E.D.

Knowledge, Skills and Abilities

Ability to operate computer terminal. Ability to lift 50 Lbs. Ability to maneuver packages of any weight above 50 lbs. With appropriate equipment, and/or assistance from another person. Good human relations and communications skills.

Preferred Qualifications: Must be able to obtain SIDA and pass DG Specialist Training. This job posting will remain open until 8.5.26

Pay Transparency:

Pay: $23.32/hr-$32.52/hr

Additional Details: Mon-Fri 8AM-4PM

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [e-mail].

Applicants have rights under Federal Employment Laws:

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only).

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)