Sr Svc Agent/Non-DOT

Federal Express Corporation; King of Prussia (PA); On-site; USD 29,000 - 33,000; Full time

Job summary

FedEx in King of Prussia, PA seeks a customer-service focused associate to provide accurate information, respond to inquiries, resolve problems, and promote company services while supporting daily station operations.

Requirements include a High School Diploma/G.E.D.; ability to operate a computer terminal; and physical readiness to lift 50 lbs and maneuver heavier packages with equipment or assistance. Work Monday–Friday, 7am–3pm.

Qualifications

• High School Diploma/G.E.D. required.
• Experience providing information and assistance to customers.
• Ability to operate computer terminals and perform admin duties.

Responsibilities

• Provides accurate information and assistance to customers, which includes responding to inquiries, problem-resolution and selling of company services.
• Performs administrative support functions necessary for efficient station operations.
• Performs other duties as assigned.

Skills

Customer service

Problem resolution

Communication skills

Computer terminal operation

Lifting 50 lbs

Education

High School Diploma/G.E.D.

Job description

Job Duties

Provides accurate information and assistance to customers, which includes responding to inquiries, problem-resolution and selling of company services. Performs administrative support functions necessary for efficient station operations. Performs other duties as assigned.

Minimum Education

High School Diploma/G.E.D.

Job Duties

Provides accurate information and assistance to customers, which includes responding to inquiries, problem-resolution and selling of company services. Performs administrative support functions necessary for efficient station operations. Performs other duties as assigned.

Minimum Education

High School Diploma/G.E.D.

Knowledge, Skills And Abilities

Ability to operate computer terminal. Ability to lift 50 Lbs. Ability to maneuver packages of any weight above 50 lbs. With appropriate equipment, and/or assistance from another person. Good human relations and communications skills.

Preferred Qualifications

Pay Transparency

Pay

Starting wage is $21.28 / hour

Additional Details

Monday- Friday 7am-3pm

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [e-mail].

Applicants Have Rights Under Federal Employment Laws

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only).

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)