Sr Svc Agent/Non-DOT

Federal Express Corporation; Portage (MI); On-site; USD 26,000 - 39,000; Full time

Job summary

FedEx Corporation in Portage, MI is seeking a customer service and administrative support associate responsible for providing accurate information, answering inquiries, resolving problems, and promoting FedEx services.

The role requires lifting up to 50 lbs with assistance, operating a computer terminal, and performing routine station tasks to keep operations efficient.

Qualifications

• Ability to operate computer terminal.
• Ability to lift 50 Lbs.
• Ability to maneuver packages of any weight above 50 lbs. With appropriate equipment, and/or assistance from another person.
• Good human relations and communications skills.

Responsibilities

• Provides accurate information and assistance to customers, which includes responding to inquiries, problem-resolution and selling of company services.
• Performs administrative support functions necessary for efficient station operations.
• Performs other duties as assigned.

Skills

Operate computer terminal

Lift 50 Lbs

Maneuver packages

Communication skills

Education

High School Diploma/G.E.D.

Job description

5029
Job Duties
Provides accurate information and assistance to customers, which includes responding to inquiries, problem-resolution and selling of company services. Performs administrative support functions necessary for efficient station operations. Performs other duties as assigned.

High School Diploma/G.E.D.

Knowledge, Skills and Abilities

Ability to operate computer terminal. Ability to lift 50 Lbs. Ability to maneuver packages of any weight above 50 lbs. With appropriate equipment, and/or assistance from another person. Good human relations and communications skills.

Preferred Qualifications:

Pay Transparency:

Pay: 19.34 - 28.27 USD Hourly

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process.

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Applicants have rights under Federal Employment Laws:

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only).

• Right to Work Notice (English) / (Spanish)