Sr Svc Agent/Non-DOT-1

FedEx Logistics

Plano (TX)

On-site

USD 26,000 - 32,000

Part time

3 days ago
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Job summary

FedEx Logistics is seeking personnel to provide accurate information and assistance to customers at the Plano facility. Duties include responding to inquiries, resolving problems, and selling services, along with administrative support for efficient station operations.

The role requires the ability to operate a computer terminal, lift up to 50 lbs, handle packages over 50 lbs with proper equipment, and maintain strong communication with customers and team members.

Qualifications

  • Ability to operate computer terminal.
  • Ability to lift 50 Lbs.
  • Ability to maneuver packages of any weight above 50 lbs. With appropriate equipment, and/or assistance from another person.
  • Good human relations and communications skills.

Responsibilities

  • Respond to inquiries and provide problem-resolution.
  • Sell company services.
  • Perform administrative support for station operations.
  • Perform other duties as assigned.

Skills

Computer terminal operation
Lifting 50 lbs
Package handling >50 lbs
Communication skills

Job description

Job Duties

Provides accurate information and assistance to customers, which includes responding to inquiries, problem-resolution and selling of company services. Performs administrative support functions necessary for efficient station operations. Performs other duties as assigned.

Minimum Education
Knowledge, Skills and Abilities

Ability to operate computer terminal. Ability to lift 50 Lbs. Ability to maneuver packages of any weight above 50 lbs. With appropriate equipment, and/or assistance from another person. Good human relations and communications skills.

Preferred Qualifications:
Pay Transparency: $20.31/base pay
Pay:
Additional Details: PT/PM

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact recruitmentsupport@fedex.com.

Applicants have rights under Federal Employment Laws:

  • Know Your Rights
  • Pay Transparency
  • Family and Medical Leave Act (FMLA)
  • Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only).

  • E-Verify Notice (bilingual)
  • Right to Work Notice (English) / (Spanish)
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