Sr Svc Agent/Non-DOT

FedEx Logistics; King of Prussia (PA); Hybrid; USD 25,000 - 33,000; Full time

Job summary

Federal Express Corporation is seeking a reliable team member to provide accurate information and assistance to customers, respond to inquiries, resolve problems, and promote company services. The role includes essential administrative support to keep station operations running smoothly.

The position requires a High School Diploma/G.E.D., ability to operate a computer terminal, lift up to 50 lbs, and strong communication skills.

Qualifications

• Requires High School Diploma/G.E.D.
• Ability to operate computer terminal.
• Ability to lift 50 lbs. and maneuver packages over 50 lbs with equipment or assistance.
• Strong human relations and communication skills.

Responsibilities

• Provides accurate information and assistance to customers, including responding to inquiries, problem-resolution and selling of company services.
• Performs administrative support functions necessary for efficient station operations.
• Performs other duties as assigned.

Skills

Operate computer terminal

Lift 50 lbs

Move heavy packages

Communication skills

Education

High School Diploma/G.E.D.

Job description

Job Duties

Provides accurate information and assistance to customers, which includes responding to inquiries, problem-resolution and selling of company services. Performs administrative support functions necessary for efficient station operations. Performs other duties as assigned.

Minimum Education

High School Diploma/G.E.D.

Knowledge, Skills and Abilities

Ability to operate computer terminal. Ability to lift 50 Lbs. Ability to maneuver packages of any weight above 50 lbs. With appropriate equipment, and/or assistance from another person. Good human relations and communications skills.

Preferred Qualifications:

Pay Transparency:

Pay: Starting wage is $21.28 / hour

Additional Details: Tuesday through Saturday 11am to 5pm

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [e-mail].

Applicants have rights under Federal Employment Laws:

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only).

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)