Sr Svc Agent/Non-DOT

Federal Express Corporation; Manchester Township (PA); On-site; USD 2,066,000 - 2,755,000; Full time

Benefits offered by this job

Equal opportunity employer

Accommodations available

Job summary

Federal Express Corporation is seeking a station associate to provide accurate information and assistance to customers, respond to inquiries, resolve problems, and sell company services. The role also supports station operations through administrative tasks and may include other duties as assigned.

Minimum requirements include a High School Diploma or GED; ability to lift up to 50 lbs and operate a computer terminal; and strong communication and interpersonal skills to interact with customers

Qualifications

• Provides customer assistance including responding to inquiries and resolving problems; sells company services.
• Performs administrative support to keep station operations running smoothly.
• Performs other duties as assigned.

Responsibilities

• Respond to customer inquiries and resolve problems.
• Provide information and sell company services.
• Assist with administrative tasks to support station operations.
• Perform other duties as assigned.

Skills

Customer service

Problem solving

Sales of services

Administrative support

Computer terminal

Lifting up to 50 lbs

Communication skills

Education

High School Diploma/G.E.D.

Job description

Job Duties
Provides accurate information and assistance to customers, which includes responding to inquiries, problem-resolution and selling of company services. Performs administrative support functions necessary for efficient station operations. Performs other duties as assigned.

High School Diploma/G.E.D.

Knowledge, Skills and Abilities

Ability to operate computer terminal. Ability to lift 50 Lbs. Ability to maneuver packages of any weight above 50 lbs. With appropriate equipment, and/or assistance from another person. Good human relations and communications skills.

Preferred Qualifications:

Pay Transparency:

Pay:

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [e-mail].

Applicants have rights under Federal Employment Laws:

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

• Right to Work Notice (English) / (Spanish)