Sr Svc Agent/Non-DOT

FedEx; King of Prussia (PA); Hybrid; USD 29,000 - 32,000; Full time

Job summary

FedEx in King of Prussia, PA is seeking a frontline Customer Service Associate to join our team. You will provide accurate information to customers, respond to inquiries, resolve issues, and assist with selling of services while supporting daily station operations.

Requirements include a High School Diploma or GED, ability to lift up to 50 lbs, and a Monday–Friday 7am–3pm schedule. Starting wage is $21.28 per hour.

Qualifications

• Respond to inquiries and resolve customer issues.
• Sell FedEx services as appropriate.
• Perform administrative tasks to support station operations.

Responsibilities

• Provides accurate information and assistance to customers, which includes responding to inquiries, problem-resolution and selling of company services.
• Performs administrative support functions necessary for efficient station operations.
• Performs other duties as assigned.

Skills

Customer service

Communication

Physical stamina

Education

High School Diploma/G.E.D.

Job description

Job Duties

Provides accurate information and assistance to customers, which includes responding to inquiries, problem-resolution and selling of company services. Performs administrative support functions necessary for efficient station operations. Performs other duties as assigned.

Minimum Education

High School Diploma/G.E.D.

Knowledge, Skills and Abilities

Ability to operate computer terminal. Ability to lift 50 Lbs. Ability to maneuver packages of any weight above 50 lbs. With appropriate equipment, and/or assistance from another person. Good human relations and communications skills.

Pay Transparency

Pay: Starting wage is $21.28 / hour

Additional Details: Monday- Friday 7am-3pm

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [e-mail].

Applicants have rights under Federal Employment Laws:

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only).

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)