Sr Svc Agent/Non-DOT

FedEx; Greeley (CO); On-site; USD 29,000 - 40,000; Full time

Job summary

Federal Express Corporation in Greeley, CO is seeking a full-time customer service and operations associate. You will respond to inquiries, resolve issues, and support the sale of FedEx services while handling administrative tasks for a busy station.

Work Mon-Fri, 0600-1600 or 0645-1600, with shifts at GXYA Greeley. Must have a High School Diploma or GED and be able to lift up to 50 lbs and operate a computer terminal.

Qualifications

• High School Diploma/G.E.D. required.
• Ability to operate a computer terminal.
• Strong customer relations and communication skills.
• Ability to lift and maneuver packages and use appropriate equipment.

Responsibilities

• Respond to customer inquiries and assist with problem-resolution.
• Provide administrative support for station operations.
• Assist with selling of company services.
• Perform other duties as assigned.

Skills

Customer service

Problem resolution

Communication skills

Computer literacy

Education

High School Diploma/G.E.D.

Job description

Job Duties
Provides accurate information and assistance to customers, which includes responding to inquiries, problem-resolution and selling of company services. Performs administrative support functions necessary for efficient station operations. Performs other duties as assigned.

Full Time, External, Monday- Friday, Monday- 0600-1600, Tuesday-Friday: 0645-1600, GXYA Greeley, CO

Minimum Education

High School Diploma/G.E.D.

Knowledge, Skills and Abilities

Ability to operate computer terminal. Ability to lift 50 Lbs. Ability to maneuver packages of any weight above 50 lbs. With appropriate equipment, and/or assistance from another person. Good human relations and communications skills.

Preferred Qualifications:

Pay Transparency:

The compensation listed reflects the pay range or rate of pay reasonably expected for this posted position at the posted location or locations. If this opportunity includes multiple job levels, the pay information represents the ranges for each level in that job family. Actual pay is determined by several job-related factors permitted by law and relevant to the position, including, but not limited to, experience relative to the job, tenure, market level, pay at the location for this job, performance, schedule, and work assignment. In California, the compensation listed reflects the range or rate of pay reasonably expected for this posted position upon hire. In New Jersey, any compensable Security and Walk time will be paid to non-exempt/hourly employees at the state minimum wage.

Pay:

$21.29-$29.69

Additional Details:

Full Time, External, Monday- Friday, Monday- 0600-1600, Tuesday-Friday: 0645-1600, GXYA Greeley, CO

For details on our comprehensive benefits, click here.

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [e-mail].

Applicants have rights under Federal Employment Laws:

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)