Sr Svc Agent/Non-DOT-4

FedEx; Anchorage (AK); On-site; USD 32,000 - 45,000; Full time

Job summary

FedEx is seeking a Customer Service Associate in Anchorage to provide accurate information and assistance to customers, respond to inquiries, resolve issues, and promote FedEx services.

The role also includes performing administrative support for station operations and handling duties as assigned. Candidates should have a High School Diploma or GED and be able to lift up to 50 lbs with appropriate equipment or assistance. Position requires good communication and teamwork.

Qualifications

• High School Diploma/G.E.D. required.
• Ability to operate a computer terminal.
• Ability to lift 50 lbs and maneuver heavy packages with equipment or assistance.
• Good human relations and communications skills.

Responsibilities

• Provides accurate information and assistance to customers, including responding to inquiries, problem-resolution and selling of FedEx services.
• Performs administrative support functions necessary for efficient station operations.
• Performs other duties as assigned.

Skills

Computer terminal

Lifting 50 lbs

Package handling

Communication skills

Education

High School Diploma/G.E.D.

Job description

Job Duties

Provides accurate information and assistance to customers, which includes responding to inquiries, problem-resolution and selling of company services. Performs administrative support functions necessary for efficient station operations. Performs other duties as assigned.

Minimum Education

High School Diploma/G.E.D.

Knowledge, Skills and Abilities

Ability to operate computer terminal. Ability to lift 50 Lbs. Ability to maneuver packages of any weight above 50 lbs. With appropriate equipment, and/or assistance from another person. Good human relations and communications skills.

Preferred Qualifications

SIDA REQUIRED This job will remain posted until filled.

Pay Transparency

Pay: $23.32/hr-$32.52/hr

Additional Details

Schedule: Mon-Fri 5:30AM-2:30PM

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [e-mail].

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only).

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)