Sr. Staff Technical Program Manager

Zscaler, Inc.; United States; Hybrid; USD 164,000 - 205,000; Full time

Benefits offered by this job

Hybrid work setup

Competitive benefits

Job summary

Zscaler is seeking a senior technical program manager to orchestrate internal infrastructure initiatives, data center migrations, and cloud builds within a reliability engineering and infrastructure services organization. The role is deeply technical, internally-facing, and partners with engineering, operations, and architecture teams in a hybrid or remote setting.

You will drive end-to-end plans, manage risks, and maintain PM tooling metrics.

Qualifications

• Deep technical foundation across servers, networking, data center operations, building new cloud environments, and executing data center migrations.
• Proven hands-on technical program or project management experience leading complex, cross-functional infrastructure initiatives.
• Demonstrated ability to create PM frameworks, playbooks, and continuous improvement processes.
• Experience with risk management, dependency tracking, and executive-level governance reporting.
• Familiarity with federal compliance standards such as FedRAMP High or DoD IL5.

Responsibilities

• Drive end-to-end planning and delivery of internal infrastructure, new cloud builds, data center migrations, and cloud services programs, including charters, schedules, milestones, deliverables, and closure tracking.
• Partner with system engineers, infrastructure architects, cloud operations, security, and engineering leads to align stakeholders and unblock execution.
• Build and refine program management frameworks, playbooks, process improvements, and operational documentation to elevate execution standards across the team.
• Lead proactive risk management, dependency tracking, and executive governance; surface blockers early and communicate strategic progress to leadership.
• Maintain data integrity across operational platforms and PM tooling such as Jira, Confluence, dashboards, and spreadsheets to support transparent, data-informed decisions.

Skills

Servers

Networking

Data center operations

Cloud builds

Program leadership

Tools

Jira

Confluence

Job description

Role overview

A senior technical program manager position focused on orchestrating complex internal infrastructure initiatives within a reliability engineering and infrastructure services organization. The role leads large-scale data center migrations, new cloud environment builds, and cloud services programs from end to end, functioning as a deeply technical, internally-facing program manager rather than a product manager. The position partners with engineering, operations, and architecture teams to drive execution rigor across critical infrastructure projects in a hybrid or remote setting.

Responsibilities

• Drive end-to-end planning and delivery of internal infrastructure, new cloud builds, data center migrations, and cloud services programs, including charters, schedules, milestones, deliverables, and closure tracking


• Partner with system engineers, infrastructure architects, cloud operations, security, and engineering leads to align stakeholders and unblock execution


• Build and refine program management frameworks, playbooks, process improvements, and operational documentation to elevate execution standards across the team


• Lead proactive risk management, dependency tracking, and executive governance; surface blockers early and communicate strategic progress to leadership


• Maintain data integrity across operational platforms and PM tooling such as Jira, Confluence, dashboards, and spreadsheets to support transparent, data-informed decisions

Requirements

• Deep technical foundation across servers, networking, data center operations, building new cloud environments, and executing data center migrations


• Proven hands-on technical program or project management experience leading complex, cross-functional infrastructure initiatives


• Demonstrated ability to create PM frameworks, playbooks, and continuous improvement processes


• Experience with risk management, dependency tracking, and executive-level governance reporting


• Familiarity with federal compliance standards such as FedRAMP High or DoD IL5


• Strong communication skills with the ability to translate complex technical concepts into clear, actionable plans

Nice to have

• Background operating in ambiguous, fast-moving environments where defining the path is part of the work


• Comfort shifting between strategic planning and hands‑on execution


• A collaborative, feedback‑oriented style with an owner's mindset

Benefits and work setup

• Hybrid schedule with three days per week onsite in San Jose, or fully remote depending on candidate preference


• Base salary range of $164,000 to $205,000 USD, excluding commission, bonus, equity, and benefits


• Comprehensive health plans, vacation and sick time, parental leave, retirement options, education reimbursement, and in-office perks