Sr Specialist, Talent Acquisition

Gap; United States; Remote; USD 65,000 - 90,000; Full time

Job summary

Gap Inc. is seeking a Sr. Specialist, Talent Acquisition to coordinate complex interview schedules, support offers, and optimize the hiring journey.

You will partner with recruiters and HR to deliver a seamless, inclusive candidate experience from outreach through onboarding, while leveraging AI tools to improve efficiency. The role emphasizes organization, collaboration, and a people-first mindset in a fast-paced environment.

Qualifications

• Experience coordinating complex, high-volume interview schedules.
• Strong organizational and multitasking skills.
• Passionate about candidate experience and service quality.
• Proactive problem solving and ownership from start to finish.
• Collaborative partner with recruiters and HR teams.
• Comfortable navigating ambiguity and shifting priorities.

Responsibilities

• Champion Gap Inc.’s culture and employer brand, attracting diverse talent.
• Coordinate end-to-end interview scheduling for multi-stage and onsite interviews.
• Deliver an inclusive, high-touch candidate experience from outreach to onboarding.
• Partner with recruiters and TA leaders to drive priorities and initiatives.
• Manage multiple priorities in a fast-paced hiring environment.
• Own pre- and post-employment processes, ensuring policy compliance.
• Maintain confidential candidate data in Workday.
• Improve scheduling and candidate-experience processes using AI.
• Leverage trends to keep the team informed and ahead of the market.
• Lead or contribute to projects with strong execution and attention to detail.
• Escalate complex scheduling issues and train coordinators.
• Use AI tools daily to streamline scheduling and communications.

Skills

Talent coordination

Recruiting ops

Project management

Communication

Attention to detail

Tools

Workday

Job description

About the Role

Great candidate experiences don't happen by accident. They're created by people who care about every detail.
As a Sr. Specialist, Talent Acquisition at Gap Inc., you'll play a key role in shaping how talent experiences our portfolio of iconic brands.
From coordinating interviews and onsite experiences to supporting the offer process and improving how we hire, you'll help create a recruiting journey that's seamless, inclusive, and personal.
Working alongside recruiters, hiring leaders, and HR partners, you'll bring organization, collaboration, and a people-first mindset to work that matters.

What You'll Do

• Champion Gap Inc.’s culture and employer brand, helping attract and engage a diverse pool of talent.
• Coordinate end-to-end interview scheduling for multi-stage and onsite interviews, including panel coordination, travel arrangements, and clear, timely candidate communications.
• Deliver a consistent, inclusive, and high-touch candidate experience throughout the hiring process from first outreach through onboarding handoff.
• Serve as a key partner to the recruiters and talent acquisition leaders, helping drive recruiting priorities, candidate management and strategic initiatives.
• Proactively manage multiple priorities, anticipate needs, and keep candidates, recruiters, and hiring teams moving forward in a fast-paced environment.
• Own candidate pre- and post-employment processes, including background administration, reimbursements, relocation authorizations, and required documentation, ensuring compliance with company policies and procedures.
• Manage confidential candidate information with care and maintain accurate records in Workday.
• Document and improve scheduling and candidate-experience processes, leveraging AI tools, and ways of working to increase efficiency and quality.
• Leverage industry, competitor, and talent trends to help the team stay informed and ahead of the market.
• Lead or contribute to projects and initiatives of varying scope, bringing strong execution, attention to detail, and follow-through.
• Serve as a point of escalation for complex scheduling situations and help train or support coordinators and new team members.
• Use AI tools in your daily workflow to streamline scheduling, candidate communications, and administrative tasks, freeing up time for higher-value work.

Who You Are

• Experience in talent acquisition coordination, recruiting operations, project management or a similar role, with demonstrated experience coordinating complex, high-volume meeting schedules.
• Highly organized and detail-oriented with the ability to manage multiple priorities and keep things moving in a fast-paced environment.
• Passionate about creating an exceptional candidate experience, bringing care, responsiveness, and professionalism to every interaction.
• A proactive problem solver who anticipates needs, uses sound judgment, and takes ownership from start to finish.
• A collaborative partner who builds strong, trusted relationships with recruiters, hiring leaders, HR partners, and candidates.
• Comfortable navigating ambiguity and shifting priorities while maintaining accuracy and attention to detail.
• A strong communicator who can adapt their approach to different audiences and situations.
• Curious and open to adopting new technology, including AI tools, with a willingness to experiment, learn, and share what works.
• Comfortable working with recruiting systems, tools, and data, with the ability to quickly learn new technology.