Sr. Specialist, Learning & Inclusion TLC - Technology & Solutions

Con Edison; New York (NY); On-site; USD 70,000 - 110,000; Full time

Job summary

An established industry player is seeking a Senior Specialist to lead the Immersive Learning Lab, focusing on innovative training using cutting-edge VR and AR technologies. This role involves designing impactful training programs, collaborating with various departments, and managing relationships with external vendors. The ideal candidate will have a strong background in project management and a passion for utilizing advanced technologies to enhance employee skills. If you thrive in a dynamic environment and are eager to make a difference through immersive learning experiences, this opportunity is perfect for you.

Qualifications

• Bachelor's degree in a relevant field or Associate's with 4 years experience.
• 3+ years experience managing VR/AR projects in training settings.

Responsibilities

• Manage the Immersive Learning Lab and oversee daily operations.
• Develop and implement training programs using VR/AR technologies.

Skills

Communication Skills

Analytical Skills

Problem-Solving Skills

Project Management

VR/AR Project Management

MS Office Suite

PowerApps

Power Automate

Education

Bachelor's degree in Computer Science

Associate's degree with relevant experience

Tools

VR/AR Technologies

Interactive Displays

Tablets

Interactive Whiteboards

Job description

Sr. Specialist, Learning & Inclusion TLC - Technology & Solutions

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Overview

The Senior Specialist, Emerging Technologies, will oversee and manage the immersive learning lab, focusing on advanced technologies such as virtual and augmented reality (VR/AR), interactive displays, tablets, interactive whiteboards, and collaboration tools. This role involves developing innovative training programs, ensuring effective use of these technologies for hands-on simulations, collaborating with departments, engaging with external vendors, and coordinating projects to enhance employee skills and operational efficiency.

Responsibilities

• Manage the Immersive Learning Lab: Oversee daily operations, ensuring effective use of VR/AR, displays, tablets, whiteboards, and collaboration tools for training.
• Develop Training Programs: Design and implement programs utilizing these technologies to simulate high-risk scenarios for employee practice and competence building.
• Collaborate with Departments: Work with IT, HR, and operational units to integrate training solutions into existing frameworks aligned with organizational goals.
• Interact with External Vendors: Source and implement the latest VR/AR and related technologies, maintaining relationships with vendors.
• Project Coordination: Manage projects related to immersive learning technology implementation and enhancements.
• Evaluate and Improve: Assess training effectiveness, gather feedback, and make adjustments to improve outcomes.
• Stay Current with Technology: Keep updated on VR/AR developments and incorporate new advancements into training programs.
• Provide Expert Guidance: Act as a subject matter expert, offering guidance and support to teams and departments.
• Perform other related tasks as required.

Qualifications

Required Education/Experience

• Bachelor's degree in Computer Science, Engineering, Education, or related field; or Associate's degree with 4 years relevant experience. Advanced certifications and 3+ years relevant work experience are preferred.

Relevant Skills and Experience

• Excellent communication and interpersonal skills for effective collaboration and presentation.
• Strong analytical and problem-solving skills for addressing training issues.
• Organizational, administrative, and decision-making skills with attention to detail.
• Proven experience managing VR/AR projects, especially in training or educational settings.
• Project management skills to oversee multiple initiatives successfully.
• Proficiency in MS Office Suite, PowerApps, and Power Automate is preferred.

Licenses and Certifications

• Driver's License required.

Physical Demands

• Ability to lift up to 25-40 pounds, sit/stand for extended periods, and perform manual tasks.
• Work rotating shifts, including nights, weekends, and holidays.

Additional Physical Demands

• Respond to emergencies and travel within service territory as needed.

Additional Information

• Seniority level: Mid-Senior level
• Employment type: Other
• Job function: Information Technology
• Industries: Utilities