Sr. Specialist, Business Segment Operations

First National Bank of Omaha; Omaha (NE); Hybrid; USD 41,000 - 66,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401k with Matching Contributions

Time Off Programs

Health Savings Account

Employee Banking

Growth Opportunities

Tuition Assistance

Disability Insurance

Job summary

FNBO in Omaha seeks a Sr. Specialist to handle collateral processing and review of loan documentation while fostering positive relationships with peers, business partners, and customers. The role emphasizes accuracy and adherence to policies.

Hybrid work arrangement provides in-office collaboration three days a week and remote days two, with opportunities for growth and comprehensive benefits.

Qualifications

• 2+ years of loans or credit experience.
• Ability to read and interpret loan documents (memos, notes, deeds/mortgages, title policies, security agreements).
• Ability to evaluate processes and procedures to make improvements.
• Understanding of credit and retention policy.
• Strong organizational skills and the ability to manage multiple deadlines.
• Self-motivated, results oriented with problem solving skills.

Responsibilities

• Review consumer purpose loan documents based upon specific standards.
• Respond and process e-mail and phone requests in a timely manner while providing a quality customer experience through delivery of accurate information.
• Process lien filings and releases accurately and timely.
• Monitor liens that require ongoing maintenance.
• Review insurance documents and escalate issues.
• Demonstrates regular and predictable attendance, punctuality and adherences to agreed upon schedule of availability.
• Understand and adhere to all bank policies, laws and regulations applicable to the role.

Tools

Foundation

First Work

Microsoft Office

Job description

At FNBO, our employees are the heart of our story—and we’re committed to their success! Please see below the details of this career opportunity and how it fits into our organization’s success.

Summary of the Job

Sr. Specialist duties will include but are not limited to Collateral processing, review of loan documentation while creating and maintaining a positive relationship with peers, business partners, and customers.

About This Role

Key Accountabilities

• Review consumer purpose loan documents based upon specific standards
• Respond and Process e-mail and phone requests in a timely manner while providing a quality customer experience through delivery of accurate information
• Process lien filings and releases accurately and timely
• Monitor liens that require ongoing maintenance
• Review insurance documents and escal issues
• Demonstrates regular and predictable attendance, punctuality and adherences to agreed upon schedule of availability.
• Understand and adhere to all bank policies, laws and regulations applicable to the role.

The Ideal Candidate for This Role

• 2 or more years of loans or credit experience
• Ability to read and interpret loan related documents such as memo’s, notes, deeds/mortgages, title policies, security agreements, and more
• Ability to evaluate processes and procedures to make improvements
• An understanding of credit and retention policy
• Strong organizational skills and the ability to manage multiple deadlines as required
• Self-motivated, results orientated person with problem solving skills
• Experience in the use of Microsoft Office programs, Foundation, and First Work
• Candidates must possess unrestricted work authorization and not require future sponsorship.

Compensation

Compensation range (base pay): $41,116.00-$65,787.00 This role may have a specific starting pay within this range. Final compensation offer to candidate may vary from posted hiring range based upon work experience, education, and/or skill level.

Work Environment

It is anticipated that the incumbent in this role will work in a hybrid capacity, balancing in-person collaboration three (3) days a week with remote flexibility two (2) days a week. As part of our team, you’ll experience the energy and relationship-building of face-to-face collaboration while still enjoying the flexibility of remote workdays. We provide the tools and technology to ensure seamless transitions between work environments, supporting your productivity wherever you are. Please note that work location is subject to change based on business needs.

Benefits Overview

• Medical, Dental, Vision Insurance
• 401k, With Matching Contributions
• Time Off Programs
• Health Savings Account (HSA)/Dependent Care
• Employee Banking
• Growth Opportunities
• Tuition Assistance
• Short-Term/Long-Term Disability Insurance

Learn more about FNBO benefits here: https://www.fnbo.com/careers/benefits/.

Equality & Inclusion

Equal Opportunity & Belonging: FNBO believes that the quality of our employee experience is at the heart of our customer experience. One key pillar of our intended employee experience is Belonging. Belonging means we are committed to fostering a workplace culture where employees of all backgrounds feel valued, recognized, and empowered to be their authentic selves—no matter their role or where they are in their journey. Learn more here. FNBO is an equal opportunity employer for all employees and applicants and makes employment decisions without regard to status or identity. FNBO is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer - Member FDIC FNBO follows federal law regarding the use of marijuana (this applies to all non-California applicants).

Application Deadline

Application Deadline: All our jobs will be posted for a minimum of 5 calendar days. Job postings may come down prior to 5 calendar days based on volume of applicants.

About FNBO

Grow Your Career with FNBO! For 170 years, our holding company - First National of Nebraska (FNNI) - has grown to more than 4,500 employees with locations in nine states and $35 billion in assets. We are proud to serve our customers and communities with banking offices located in Nebraska, Colorado, Illinois, Iowa, Kansas, Missouri, South Dakota, Texas and Wyoming. FNBO (First National Bank of Omaha) believes that a bank should be a force for good in the world; to positively influence the lives of our employees, customers and the success of the communities we serve. Whether you're just beginning your career or taking it to the next level, you’ll find your fit here.

Bilingual Careers Internships & Trainee Program

FNBO believes that the quality of our employee experience is at the heart of our customer experience. One key pillar of our intended employee experience is Belonging. Belonging means we are committed to fostering a workplace culture where employees of all backgrounds feel valued, recognized, and empowered to be their authentic selves—no matter their role or where they are in their journey. FNBO is an equal opportunity employer for all employees and applicants and makes employment decisions without regard to status or identity. We strive to represent the communities in which we serve. Learn more here. FNBO endeavors to make our site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact HR Solution One via either email or phone using the contact information below.

Contact Information

Online (Primary Response Hours: M-F, 8a-5p Central) [e-mail] Phone (Available: M-F, 10a-2p; Central) [phone] [phone]