Sr. ServiceNow Developer

InfoBeans; Columbus (IN); On-site; USD 110,000 - 150,000; Full time

Job summary

InfoBeans is seeking a ServiceNow Developer in Columbus, IN. The role requires 6-9 years of hands-on implementation experience with the ServiceNow platform, with strong skills across HRSD, LSD, CMDB, ITAM and Agentic AI features.

You will build integrations with third-party systems and collaborate with offshore teams to deliver scalable solutions. The position focuses on delivering high-quality code, maintaining documentation, and staying current with ServiceNow releases.

Qualifications

• 6-9 years of implementation experience with the ServiceNow platform.
• Strong development skills in HRSD, LSD, CMDB, ITAM.
• Strong expertise in ServiceNow Agentic AI features.
• Strong expertise in building ServiceNow integrations with third-party systems.
• Ability to collaborate with offshore teams.
• Eager to learn, share and embed best practices for greater impact.
• Team oriented with business analysts and developers.
• Analytical thinker with hands-on problem solving and customer service mindset.
• Out-of-the-box thinker with big-picture view to connect the dots.
• Capable of challenging requirements constructively to minimize customization and enable upgradability.

Responsibilities

• Implement ServiceNow applications and integrations as required.
• Collaborate with stakeholders, architects and offshore team to meet business needs.
• Write efficient, scalable, high-quality code.
• Participate in code reviews to ensure quality.
• Troubleshoot and debug ServiceNow issues.
• Stay up-to-date with latest ServiceNow releases and features.
• Document technical and functional aspects of implemented features.

Skills

ServiceNow development

Integrations

Team collaboration

Problem solving

Agentic AI features

Offshore collaboration

Documentation

Release readiness

Tools

ServiceNow platform

Job description

Title: ServiceNow DeveloperLocation: Columbus, IN (3 days onsite required)

JOB RESPONSIBILITIES:

• Implementation experience with ServiceNow applications and integrations
• Work closely with stakeholders, architects and offshore team to implement solutions as per business needs
• Write efficient and high-quality code that is scalable and maintainable.
• Participate in code reviews and collaborate with other developers to ensure code quality.
• Troubleshoot and debug issues in ServiceNow applications and integrations.
• Stay up-to-date with latest ServiceNow releases and features
• Ensure Technical and functional documentation of the implemented ServiceNow features

EXPERIENCE:

• Expert with 6-9 years of implementation experience of ServiceNow platform
• Strong development skills in one or more key areas of the ServiceNow platform: HRSD, LSD, CMDB, ITAM
• Strong development expertise in ServiceNow Agentic AI features
• Strong expertise in building ServiceNow Integrations with 3rd party systems
• Ability to collaborate perfectly with offshore team
• Is passionate about learning, sharing, and further developing best practices and embedding it as next practice to achieve greater impact.
• Ability to work in a team environment and collaborate effectively with business analysts, developers, and other stakeholders.
• Possesses a combination of analytical thinking, hands-on problem-solving, and a customer-service mindset.
• Is capable of out-of-the-box thinking paired with the view of the Big Picture to "connect the dots".
• Can challenge requirements in a constructive way to contribute to the goal of reducing maintenance efforts and ensuring upgradability by keeping complexity and customization to a minimum.

ServiceNow MODULES

(minimum 1 of the below and AI is must)

• CSM
• HRSD
• LSD
• ITAM (SAM/HAM)
• Agentic AI

CERTIFICATIONS

(CSA and one CIS certification in below module is mandatory)

• ServiceNow CSA
• CIS-HRSD
• CIS-CSM
• AI Accreditations