Sr. ServiceNow Developer

InfoBeans; Columbus (IN); On-site; USD 90,000 - 120,000; Full time

Job summary

InfoBeans in Columbus, IN is seeking a ServiceNow Developer with extensive implementation experience to design and deliver enterprise ServiceNow solutions. This role requires at least 6-9 years of hands-on work and can involve 3 days onsite per week.

You will collaborate with stakeholders, architects and offshore teams to implement integrations, write scalable code, review code for quality, and stay current with ServiceNow releases and AI features. Documentation is essential.

Qualifications

• 6-9 years of implementation experience on the ServiceNow platform.
• Expertise in HRSD, LSD, CMDB and ITAM modules.
• Experience building integrations with third-party systems.
• Proficient in ServiceNow Agentic AI features.
• Ability to collaborate with offshore teams and stakeholders.
• Strong problem-solving and customer-service mindset.

Responsibilities

• Implement ServiceNow applications and integrations as required.
• Work closely with stakeholders, architects and offshore team to implement solutions as per business needs.
• Write efficient and scalable code that is maintainable.
• Participate in code reviews and collaborate with other developers to ensure code quality.
• Troubleshoot and debug issues in ServiceNow applications and integrations.
• Stay up-to-date with latest ServiceNow releases and features.
• Ensure technical and functional documentation of implemented features.

Skills

ServiceNow expertise

HRSD

LSD

CMDB

ITAM

Agentic AI

Integrations

Offshore collaboration

Job description

Title: ServiceNow DeveloperLocation: Columbus, IN (3 days onsite required) JOB RESPONSIBILITIES: Implementation experience with ServiceNow applications and integrations

Work closely with stakeholders, architects and offshore team to implement solutions as per business needs

Write efficient and high-quality code that is scalable and maintainable.

Participate in code reviews and collaborate with other developers to ensure code quality.

Troubleshoot and debug issues in ServiceNow applications and integrations.

Stay up-to-date with latest ServiceNow releases and features

Ensure Technical and functional documentation of the implemented ServiceNow features

EXPERIENCE:

Expert with 6-9 years of implementation experience of ServiceNow platform

Strong development skills in one or more key areas of the ServiceNow platform: HRSD, LSD, CMDB, ITAM

Strong development expertise in ServiceNow Agentic AI features

Strong expertise in building ServiceNow Integrations with 3rd party systems

Ability to collaborate perfectly with offshore team

Is passionate about learning, sharing, and further developing best practices and embedding it as next practice to achieve greater impact.

Ability to work in a team environment and collaborate effectively with business analysts, developers, and other stakeholders.

Possesses a combination of analytical thinking, hands-on problem-solving, and a customer-service mindset.

Is capable of out-of-the-box thinking paired with the view of the Big Picture to "connect the dots".

Can challenge requirements in a constructive way to contribute to the goal of reducing maintenance efforts and ensuring upgradability by keeping complexity and customization to a minimum.

ServiceNow MODULES

(minimum 1 of the below and AI is must)

• CSM
• HRSD
• LSD
• ITAM (SAM/HAM)
• Agentic AI

CERTIFICATIONS

(CSA and one CIS certification in below module is mandatory)

• ServiceNow CSA
• CIS-HRSD
• CIS-CSM
• AI Accreditations