Sr Service Specialist

Rockford Systems LLC; Rockford (IL); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Sign-on bonus (up to 1 month salary)

Commissions

End-of-year bonus (up to 2%)

Medical Insurance (nationwide)

Dental and Vision

401K and HSA/FSA

Tuition Reimbursement

Health Club Membership

11 paid Holidays / PTO

Job summary

Rockford Combustion is seeking a skilled field service technician to diagnose burner control and electrical issues, perform startup and commissioning of new equipment, and effectively communicate with client plant personnel.

The role includes maintaining field service reports, identifying upgrade opportunities, and providing training support as needed. Onsite training is provided, with remote/home office flexibility and regular travel to client sites across the region.

Qualifications

• Experience diagnosing burner control and electrical issues.
• Ability to perform point-to-point checkout, startup and commissioning of new equipment.
• Experience communicating with client’s plant personnel in a field setting.

Responsibilities

• Analyze and problem-solve burner control and electrical issues
• Perform point to point checkout, startup and commissioning of new equipment
• Effectively communicate with client’s plant personnel
• Maintain field service reports and expenses
• Look for opportunities for upgrades and additional repairs
• Training support as required
• Other duties as required

Skills

HVAC

Mechanical Troubleshooting

Motor Replacement/Maintenance

Alternative Fuel Systems

Machine Safety Inspections

Job description

At Rockford Combustion this is the organization where you can showcase your skills, driven by the needs of our customers. This position does allow a work from home office setting, however weekly travel is expected. Onsite training for accurate understanding in the combustion business is provided. We offer competitive wages and bonuses. This position may be eligible for 1 month salary sign on bonus, commissions, as well as up to 2% end of year bonus based on business goals. Benefits include nationwide Medical Insurance through United Healthcare, Dental and Vison, 401K and HSA/FSA, Tuition Reimbursement, Health Club Membership, 11 paid Holidays, PTO, plus many more!

Roles and Responsibilities

• Analyze and problem-solve burner control and electrical issues
• Perform point to point checkout, startup and commissioning of new equipment
• Effectively communicate with client’s plant personnel
• Maintain field service reports and expenses
• Look for opportunities for upgrades and additional repairs
• Training support as required
• Other duties as required

This is an exciting opportunity to be a part of a select group in the trades industry and develop a very unique profession.

You Should Be Proficient In

• HVAC
• Mechanical Troubleshooting Skills
• Motor Replacement/Repair/Maintenance
• Alternative Fuel Systems
• Machine Safety Inspections