Sr .Server Support Technician (100% Onsite)

eTeam; Tennessee; On-site; USD 41,328; Full time

Job summary

A leading technology service provider is seeking a mid-senior level customer service professional for a full-time contract in LaVergne, TN. The technician will work primarily Monday to Saturday, with specific shift hours outlined. Responsibilities include handling customer interactions and ensuring high levels of service. Required skills involve customer service experience, and preferred skills relate to technology. The role offers a pay rate of $30/hr on W2 without benefits, and additional overtime compensation.

Qualifications

• Required skills in customer service and technical support.
• Preferred skills related to technology and customer interactions.

Responsibilities

• Work on customer service tasks with a focus on technology.
• Adhere to schedule and shift times as defined.

Job description

About the Role

Location: LaVergne, TN 37086

Duration: 12 Months Contract

Responsibilities

• Pay rate: $30/hr on W2 without benefits.
• Over 40 hours will be paid at time and a half, and the maximum hours a technician will work in any given week will be 58.25 per regulations.
• Monday through Saturday are workdays. Technicians are off on Sunday. They will never work seven days in a row.
• Shift times – First shift hours: 7:00 am – 3:30 pm - OT: 6:00 am - 4:00 pm
• Second shift hours: 4:30 pm – 1:00 am - OT: 4:30 pm – 2:30 am

Qualifications

Required Skills

List of required skills

Preferred Skills

List of preferred skills

Pay range and compensation package

Equal Opportunity Statement

Include a statement on commitment to diversity and inclusivity.

If you are interested, qualified, available, planning to make a change, or know of a friend who might have the required qualifications and interest, please reach me ASAP or [e-mail] even if we have spoken recently about a different position. If you do respond via e-mail please include a daytime phone number so I can reach you.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Customer Service

Industries

• Technology, Information and Media
• Computer Hardware Manufacturing