Sr. Salesforce Administrator

Validity; Boston (MA); On-site; USD 80,000 - 110,000; Full time

Job summary

An established industry player is seeking a Senior Salesforce Administrator to join their dynamic Business Applications team. This role focuses on the administration and optimization of Salesforce, while also managing an array of sales intelligence tools. The ideal candidate will be a strategic thinker with hands-on experience, capable of collaborating with various stakeholders to propose and implement system-driven solutions. This position offers an exciting opportunity to drive business success through technology in a fast-paced environment, where your contributions will be valued and impactful.

Benefits

Health Insurance

Retirement Plan

Flexible Work Hours

Professional Development

Remote Work Options

Paid Time Off

Employee Discounts

Wellness Programs

Qualifications

• 5+ years of experience in Salesforce administration or similar role.
• Strong business analysis skills with a track record of scalable solutions.
• Deep understanding of B2B sales processes and CRM best practices.

Responsibilities

• Lead administration and optimization of Salesforce environment.
• Integrate sales intelligence tools with Salesforce for improved workflows.
• Oversee projects from requirements gathering to deployment.

Skills

Salesforce Administration

Business Analysis

CRM Best Practices

Communication Skills

Project Management

Education

Bachelor’s degree in Business

Salesforce Administrator (ADM-201) Certification

Tools

Salesforce Sales Cloud

Gong

Outreach

ZoomInfo

RollWorks

LinkedIn Sales Navigator

Job description

About the Role
Validity is seeking a Senior Salesforce Administrator to join our Business Applications team, with primary responsibility for the administration, optimization, and support of our Salesforce environment. This individual will also manage and enhance our sales intelligence stack, including Gong, Outreach, ZoomInfo, RollWorks, and LinkedIn Sales Navigator.
You’ll collaborate closely with stakeholders across Sales, Marketing, and Customer Success to understand business requirements, propose system-driven solutions, and oversee implementation. The ideal candidate will be both a strategic thinker and a hands-on systems expert, with a passion for enabling go-to-market teams through technology.

Position Duties and Responsibilities

Salesforce Administration (primary focus):

• Act as a lead administrator for Salesforce Sales Cloud.
• Design, configure, and maintain objects, fields, workflows, process builders, validation rules, and dashboards.
• Gather and analyze business requirements, translate them into technical solutions, and implement scalable enhancements within Salesforce.
• Manage user setup, profiles, roles, and permissions.
• Maintain data integrity through audits, deduplication, and governance best practices.

Sales Intelligence Tools Ownership:

• Serve as the system owner and administrator for Gong, Outreach, ZoomInfo, RollWorks, and LinkedIn Sales Navigator.
• Integrate these tools with Salesforce and other platforms to streamline workflows and improve data accuracy.
• Evaluate business needs and tool capabilities to recommend and implement enhancements.
• Lead vendor management efforts, including renewals, budgeting, and roadmap alignment.
• Provide user training and frontline support to drive adoption and usage.

Business Analysis & Project Execution:

• Partner with stakeholders to understand end-to-end processes, identify pain points, and recommend system-based solutions.
• Lead implementation of improvements that align with business goals and GTM strategy.
• Translate complex needs into clear documentation, including user stories, process flows, and solution designs.
• Oversee projects from requirements gathering through testing, deployment, and change management.

Required Experience, Skills, and Education

• 5+ years of experience as a Business Systems Analyst, Salesforce Administrator, or similar role.
• 3+ years of hands-on Salesforce administration experience (Sales Cloud required; CPQ or Marketing Cloud is a plus).
• Experience administering at least two of the following: Gong, Outreach, ZoomInfo, RollWorks, LinkedIn Sales Navigator.
• Strong business analysis skills, with a track record of turning business needs into scalable technical solutions.
• Deep understanding of B2B sales processes, CRM best practices, and sales operations.
• Ability to manage multiple priorities and drive projects to completion in a fast-paced environment.
• Strong communication skills with both technical and non-technical audiences.

Preferred Experience, Skills, and Education

• Bachelor’s degree in Business, Information Systems, Computer Science, or a related field.
• Salesforce Administrator (ADM-201) Certification.
• Experience in a B2B SaaS or high-growth company.

About Validity

For over 20 years, tens of thousands of organizations across the world have relied on Validity solutions to target, contact, engage, and retain customers – using trustworthy data as a key advantage. Validity’s flagship products – Everest, DemandTools, BriteVerify, and GridBuddy Connect – are all highly rated, #1 solutions for sales and marketing professionals. These solutions deliver smarter email campaigns, more qualified leads, more productive sales, and ultimately faster growth.

Validity is a truly unique company - massive revenue growth, top-tier investors, 5-star product ratings, proven ability to acquire and integrate top tech companies and welcome them into the Validity family, a winning culture, and a work environment that fosters hard work, trust, and fun.

Headquartered in Boston, Validity has offices in Denver, London, Sao Paulo, and Sydney. For more information, connect with us on LinkedIn, Instagram, and Twitter.

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Validity is proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment regardless of actual or perceived race, color, ancestry, national origin, citizenship, religion or creed, age, physical or mental disability, medical condition, AIDs/HIV status, genetic information, military and veteran status, sex, parental status (including pregnancy and pregnancy-related conditions, childbirth, post childbirth, nursing mother, parent of a young child and parent of a foster child), gender (including gender identity and expression), sexual orientation, marital status (including registered domestic partner status), or any other characteristic protected by applicable federal, state, or local law.

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