Sr. Salesforce Admin – INTL India

Insight Global; Seattle (WA); On-site; USD 110,000 - 140,000; Full time

Job summary

Insight Global in Seattle seeks a Senior Salesforce Administrator to own day-to-day management and strategic development of our Salesforce platform. You will drive declarative automation, manage deployments, and support GTM functions across Sales, Account Management, Customer Success, Marketing, and Revenue Ops.

The ideal candidate has 5+ years of hands-on Salesforce administration, Salesforce Administrator certification, and advanced credentials.

Qualifications

• 5+ years of hands-on Salesforce administration experience in a B2B SaaS/enterprise tech environment.
• Salesforce Administrator certification is required; advanced certs highly valued.

Responsibilities

• Oversee configuration, automation, user management, and performance.
• Design scalable business processes with Flow and Process Builder; focus on declarative solutions.
• Manage sandbox testing, UAT coordination, deployment logs, and production transitions.
• Collaborate with GTMOps and Marketing Ops to translate business needs into CRM functionality.
• Maintain permission sets, roles, profiles, and security per access policies.
• Support integrations with GTM tools like Outreach, ZoomInfo, LeanData, and CPQ.
• Monitor usage, audit logs, data quality, and implement controls for platform health.
• Create and maintain documentation on processes and Salesforce architecture.
• Educate users on best practices; assist in training and onboarding.
• Partner with Business Systems and Data teams for cross-functional alignment.

Skills

Salesforce administration

Declarative automation (Flow, Process

Change management

GTM processes

Data quality & governance

Documentation & training

Education

Salesforce Administrator certification

Advanced Administrator or Platform App Builder

Tools

Outreach

ZoomInfo

LeanData

CPQ

Data Loader

Workbench

DemandTools

Job description

Job Description

Insight Global is seeking a technically strong Senior Salesforce Administrator to own the day-to-day management and strategic development of our Salesforce platform. This role will be a key player in supporting our Go-to-Market (GTM) functions—Sales, Account Management, Customer Success, Marketing, and Revenue Operations—by building and maintaining scalable, efficient systems and workflows. This is not a passive admin role. You will drive the use of Flow, Process Builder, and declarative automation across the org, and you will be responsible for maintaining robust change management practices, balancing agility with data integrity and business continuity. The ideal candidate has a deep knowledge of Salesforce architecture, thrives in a high-growth SaaS environment and is comfortable managing both complex projects and tactical user requests.

Key Responsibilities

• Oversee configuration, automation, user management, and system performance.
• Design and implement scalable business processes using Flow, Process Builder, and formula fields, with an emphasis on declarative solutions over code.
• Manage sandbox testing, coordinate UAT, maintain deployment logs, and ensure clean transitions from test to production.
• Partner with GTMOps, and Marketing Ops to translate business needs into CRM functionality living in the full lifecycle from requirement intake to production deployment.
• Maintain and refine permission sets, roles, profiles, and security settings to align with user access policies.
• Support and manage integrations with third-party tools such as Outreach, ZoomInfo, CPQ, LeanData, and other critical GTM applications.
• Monitor system usage, audit logs, and data quality; implement controls and alerts to ensure platform health.
• Create and maintain documentation on processes, change controls, and Salesforce architecture.
• Educate business users on platform best practices and changes; assist in training and onboarding as needed.
• Collaborate with the Business Systems and Data teams to align Salesforce with cross-functional processes and scalable data architecture.

Skills and Requirements

• 5+ years of hands-on Salesforce administration experience in a B2B SaaS or enterprise technology environment.
• Salesforce Administrator certification
• Extensive experience building declarative automation using Flow (screen flows, auto-launched flows) and Process Builder (sunsetting transition knowledge is aplus).
• Demonstrated success leading or supporting change management processes across a multi-user Salesforce instance.
• Familiarity with core GTM processes including lead routing, opportunity lifecycle management, CPQ workflows, and customer onboarding.
• Experience administering and optimizing integrations with GTM tools such as Outreach, ZoomInfo, LeanData, or equivalent.
• Working knowledge of data management tools (e.g., Data Loader, Workbench, DemandTools).
• Ability to document and communicate technical changes to a non-technical audience.
• Strong collaboration skills and the ability to build trust with cross-functional stakeholders.
• Organized, detail-oriented, and capable of managing multiple priorities simultaneously.
• Advanced Administrator or Platform App Builder certification

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [e-mail].