Sr Sales Support Coordinator

CBRE Group, Inc.; Oak Brook, Northern (IL, KY); Hybrid; USD 55,000 - 75,000; Full time

Job summary

CBRE Group, Inc. in Oak Brook, IL is seeking a Sales Support Senior Coordinator to provide advanced administrative support to a large office. This role sits within the Sales Operations function, focused on sales planning, strategy, and forecasting to achieve business objectives.

The position requires handling high-value voucher forms, data evaluation, and ensuring consistency with company branding. You will manage calls, mail, and calendar coordination, while contributing to meeting notes and

Responsibilities

• Gather documentation to complete high-value voucher forms and process commission payments.
• Collect, compile, and evaluate complex data and create written descriptions of results.
• Ensure client messaging is in alignment with company branding. Review marketing templates and approve creative.
• Answer, screen, and direct incoming telephone calls.
• Respond to escalated inquiries and provide information as needed, while maintaining confidentiality.
• Read and route incoming mail. Review and distribute routine communications, faxes, and emails for sales professionals.
• Coordinate schedules and appointments for sales team members.
• Attend Sales team meetings to record meeting minutes or action items.
• Recognize and solve typical and atypical problems that can occur in own work area without supervisory approval.
• Evaluate and select solutions from established options.
• Impact team through the quality of the services or information provided.
• Follow standardized procedures and practices and receives regular but moderate supervision and guidance.

Job description

About the Role:

As a CBRE Sales Support Sr. Coordinator, you will provide advanced administrative support to a large office.

This job is part of the Sales Operations function. They are responsible for sales planning, strategy, and forecasting to achieve business objectives.

What You’ll Do:

• Gather documentation to complete high-value voucher forms and process commission payments.
• Collect, compile, and evaluate complex data and create written descriptions of results.
• Ensure client messaging is in alignment with company branding. Review marketing templates and approve creative.
• Answer, screen, and direct incoming telephone calls.
• Respond to escalated inquiries and provide information as needed, while maintaining confidentiality.
• Read and route incoming mail. Review and distribute routine communications, faxes, and emails for sales professionals.
• Coordinate schedules and appointments for sales team members.
• Attend Sales team meetings to record meeting minutes or action items.
• Recognize and solve typical and atypical problems that can occur in own work area without supervisory approval.
• Evaluate and select solutions from established options.
• Impact team through the quality of the services or information provided.
• Follow standardized procedures and practices and receives regular but moderate supervision and guidance.