Sr. Sales Associate II

Tapestry, Inc.; Grapevine (TX); On-site; USD 20,664 - 26,174; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(K)

Paid paternity and maternity leave

Commuter benefits

Disability insurance

Tuition assistance

Job summary

Kate Spade New York in Grapevine, TX is seeking a Senior Sales Associate to lead on the sales floor, elevate the Kate Spade Experience, and mentor peers while partnering with store leadership to deliver exceptional service and storytelling.

You will champion omni-channel and social selling initiatives, stay energized, and help create an inclusive team culture that celebrates moments and drives sales.

Qualifications

• 2+ years’ experience in luxury retail or a comparable elevated retail environment.
• Proven ability to drive sales and mentor peers; contribution to an elevated selling culture.
• Extensive product knowledge and strong communication skills.
• Experience with omni/virtual selling and willingness to appear on camera for social selling initiatives.
• Social media fluency and understanding of platform trends.
• Elevated sense of personal style and professional ethics.
• Ability to work in a fast-paced environment.
• Strong English language proficiency (for EU).

Responsibilities

• Consistently exceed personal sales and productivity goals; model best-in-class selling behaviors.
• Deliver service aligned to Kate Spade Great Escape standards; coach peers on client engagement.
• Demonstrate extensive product knowledge across all categories and share insights to elevate team selling.
• Partner with Store/Assistant Manager to initiate business-driving events and elevate selling culture.
• Act as a brand ambassador, sharing stories that bring product and brand to life.
• Champion omni-channel and virtual selling services; lead adoption of social selling programs.
• Support creation of short-form videos and live-stream shopping content; stay informed on social media trends.
• Capture and relay client feedback to management to inform service and assortment strategies.
• Perform and supervise store opening and closing procedures (register funds, deposits, securing the facility).
• Contribute to an inclusive team culture; encourage collaboration and performance excellence.

Skills

Customer service

Store leadership

Communication skills

Social selling

English proficiency

Job description

About the Role

As a Senior Sales Associate at Kate Spade New York, you are a leader on the sales floor and a true brand ambassador. You elevate the Kate Spade Experience by driving sales, mentoring peers, and partnering with store leadership to create a culture of exceptional service and storytelling. You consistently exceed goals while inspiring customers to explore new possibilities and celebrate every moment. Using emotional intelligence, you personalize experiences, anticipate needs, and guide customers toward unexpected choices they’ll love. You champion omni‑channel, virtual, and social selling initiatives, maintain high energy, and foster an inclusive environment where both customers and team members feel seen and valued.

Key Responsibilities

• Consistently exceed personal sales and productivity goals; model best‑in‑class selling behaviors.
• Deliver service aligned to Kate Spade Great Escape standards; coach peers on client engagement.
• Demonstrate extensive product knowledge across all categories and share insights to elevate team selling.
• Partner with Store/Assistant Manager to initiate business‑driving events and elevate selling culture.
• Act as a brand ambassador, sharing stories that bring product and brand to life.
• Champion omni‑channel and virtual selling services; lead adoption of social selling programs.
• Support creation of short‑form videos and live‑stream shopping content; stay informed on social media trends.
• Capture and relay client feedback to management to inform service and assortment strategies.
• Perform and supervise store opening and closing procedures (register funds, deposits, securing the facility).
• Contribute to an inclusive team culture; encourage collaboration and performance excellence.

Requirements

• 2+ years’ experience in luxury retail or a comparable elevated retail environment (education and experience may be considered).
• Proven ability to drive sales and mentor peers; contribution to an elevated selling culture.
• Extensive product knowledge and strong communication skills.
• Experience with omni/virtual selling and willingness to appear on camera for social selling initiatives.
• Social media fluency and understanding of platform trends.
• Elevated sense of personal style and professional ethics.
• Ability to work in a fast‑paced environment.
• Strong English language proficiency (for EU).

Schedule

Ability to work a flexible schedule to meet business needs, including nights, weekends, peak busy season, and high‑traffic retail days (including, but not limited to, public holidays).

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(K)
• Paid paternity and maternity leave
• Commuter benefits
• Disability insurance
• Tuition assistance

Equal Opportunity Employer

Kate Spade is an equal opportunity and affirmative action employer. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline, and termination) are based on qualifications as they relate to the requirements of the position. No discrimination will be based on age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, citizenship, disability, marital status, military status, pregnancy, or any other legally‑protected status.

Americans with Disabilities Act (ADA)

Tapestry, Inc. will provide reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at 1-855-566-9264 or [e-mail].

Base Pay Range

$15.00-$19.25