Sales Associate II

kate spade new york; Cabazon (CA); On-site; USD 20,664 - 33,406; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K

Tuition assistance

Job summary

Join Kate Spade New York as a Sales Associate, where you will serve as a pivotal brand ambassador on the sales floor. Your role will elevate the customer experience by driving sales and fostering a culture of exceptional service. You will be recognized for exceeding goals while guiding customers toward unexpected choices they’ll love.

This position values your passion for mentoring peers and engaging in omni-channel and social selling. A flexible schedule is required, and generous benefits are offered, including medical and dental insurance.

Qualifications

• 2+ years’ experience in luxury retail or a comparable elevated retail environment.
• Proven ability to drive sales and mentor peers.
• Experience with omni/virtual selling and social media fluency.

Responsibilities

• Exceed personal sales and productivity goals on the sales floor.
• Deliver service aligned to Kate Spade standards and coach peers.
• Support creation of short-form videos and live-stream shopping content.

Skills

Luxury retail experience

Sales driving ability

Strong communication skills

Social media fluency

Education

2+ years' experience in luxury retail

Job description

Overview

Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic. Today it is a global lifestyle brand that designs extraordinary things for everyday life, delivering seasonal collections of handbags, ready‑to‑wear, jewelry, footwear, home décor, and more. Known for its rich heritage and unique brand DNA, Kate Spade New York offers a distinctive point of view and celebrates communities of women around the globe who live their perfectly imperfect lifestyles.

Kate Spade New York is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible and to being innovative and wholly inclusive. Visit our People page to learn more about Tapestry’s commitment to equity, inclusion, and diversity.

Role Summary

As a Sales Associate at Kate Spade New York, you are a leader on the sales floor and a true brand ambassador. You elevate the Kate Spade Experience by driving sales, mentoring peers, and partnering with store leadership to create a culture of exceptional service and storytelling. You consistently exceed goals while inspiring customers to explore new possibilities and celebrate every moment. Using emotional intelligence, you personalize experiences, anticipate needs, and guide customers toward unexpected choices they’ll love. You champion omni‑channel, virtual, and social selling initiatives, maintain high energy, and foster an inclusive environment where both customers and team members feel seen and valued.

Key Responsibilities

• Consistently exceed personal sales and productivity goals; model best‑in‑class selling behaviours.
• Deliver service aligned to Kate Spade Great Escape standards; coach peers on client engagement.
• Demonstrate extensive product knowledge across all categories; share insights to elevate team selling.
• Partner with Store/Assistant Manager to initiate business‑driving events and elevate selling culture.
• Act as a brand ambassador, sharing stories that bring product and brand to life.
• Champion omni‑channel and virtual selling services; lead adoption of social selling programmes.
• Support creation of short‑form videos and live‑stream shopping content; stay informed on social media trends.
• Capture and relay client feedback to management to inform service and assortment strategies.
• Perform and supervise store opening and closing procedures (register funds, deposits, securing the facility).
• Contribute to an inclusive team culture; encourage collaboration and performance excellence.

Requirements

• 2+ years’ experience in luxury retail or a comparable elevated retail environment. A combination of education and experience will be considered.
• Proven ability to drive sales and mentor peers; contribution to an elevated selling culture.
• Extensive product knowledge and strong communication skills.
• Experience with omni/virtual selling and willingness to appear on camera for social selling initiatives.
• Social media fluency and understanding of platform trends.
• Elevated sense of personal style and professional ethics.
• Ability to work in a fast‑paced environment.
• Strong English language proficiency (for EU).

Schedule

Ability to work a flexible schedule to meet business needs, including nights, weekends, peak busy season, and high‑traffic retail days (involving public holidays).

Other Physical Requirements

Ability to lift at least 25 lbs regularly (up to 50 lbs occasionally), to climb, bend, kneel, and manoeuvre sales floor and stockroom.

Our Competencies for All Employees

• Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and actionable feedback to others; confronts people problems quickly and directly.
• Creativity: Comes up with many new and unique ideas; easily makes connections among previously unrelated notions.
• Customer Focus: Dedicated to meeting expectations of internal and external customers; uses customer information to improve products and services.
• Dealing with Ambiguity: Can cope with change; can shift gears comfortably; can decide and act even without the full picture.
• Drive for Results: Counted on to exceed goals; very bottom‑line‑oriented; pushes self and others for results.
• Interpersonal Savvy: Relates well to all kinds of people; builds rapport and constructive relationships.
• Learning on the Fly: Learns quickly when facing new problems; relentless and versatile learner.

Our Competencies for All People Managers

• Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately.
• Developing Direct Reports and Others: Provides challenging tasks; holds development discussions; constructs compelling development plans.
• Building Effective Teams: Blends people into teams; creates strong morale; fosters open dialogue; lets people finish and be responsible.

Equal Opportunity Employer Statement

Kate Spade is an equal opportunity and affirmative action employer. All employment decisions are based on the applicant’s or employee’s qualifications and are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally‑recognized protected basis prohibited by applicable law.

Americans With Disabilities Act

Tapestry, Inc. will provide reasonable accommodation for disabilities or religious beliefs. If you require accommodation to complete the application process, please contact Tapestry People Services at 1‑855‑566‑9264 or [e-mail].

Base Pay Range

$15.00 – $24.25

Benefits

Medical insurance, Dental insurance, Vision insurance, 401 K, Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance, and Tuition assistance. Please click here for a complete list of U.S. Corporate Compensation & Benefits.