Senior Sales Associate - Full Time

Tapestry, Inc.; Wrentham (MA); On-site; USD 20,664 - 26,863; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid paternity & maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Kate Spade is seeking a brand-driven luxury retail professional in Massachusetts who can consistently exceed sales goals and elevate store performance. You will deliver elevated service, mentor peers, and act as a brand ambassador across omni-channel initiatives, including social selling and live content creation.

The role requires extensive product knowledge, strong communication skills, and a flexible schedule to meet business needs, including nights and weekends.

Qualifications

• 2+ years’ experience in luxury retail or elevated retail environment.
• Proven ability to drive sales and mentor peers.
• Extensive product knowledge and strong communication skills.
• Experience with omni/virtual selling and willingness to appear on camera for social selling initiatives.
• Social media fluency and understanding of platform trends.
• Elevated sense of personal style and professional ethics.
• Ability to work in a fast‑paced environment.
• Strong English language proficiency (for EU).

Responsibilities

• Consistently exceed personal sales and productivity goals; model best-in-class selling behaviors.
• Deliver service aligned to Kate Spade Great Escape standards; coach peers on client engagement.
• Demonstrate extensive product knowledge across all categories; share insights to elevate team selling.
• Partner with Store/Assistant Manager to initiate business-driving events and elevate selling culture.
• Act as a brand ambassador, sharing stories that bring product and brand to life.
• Champion omni-channel and virtual selling services; lead adoption of social selling programs.
• Support creation of short-form videos and live-stream shopping content; stay informed on social media trends.
• Capture and relay client feedback to management to inform service and assortment strategies.
• Perform and supervise store opening and closing procedures (register funds, deposits, securing the facility).
• Contribute to an inclusive team culture; encourage collaboration and performance excellence.

Skills

Sales experience

Mentoring peers

Customer service

Social media fluency

Camera presence

Job description

Key Responsibilities

• Consistently exceed personal sales and productivity goals; model best-in-class selling behaviors.
• Deliver service aligned to Kate Spade Great Escape standards; coach peers on client engagement.
• Demonstrate extensive product knowledge across all categories; share insights to elevate team selling.
• Partner with Store/Assistant Manager to initiate business-driving events and elevate selling culture.
• Act as a brand ambassador, sharing stories that bring product and brand to life.
• Champion omni-channel and virtual selling services; lead adoption of social selling programs.
• Support creation of short‑form videos and live‑stream shopping content; stay informed on social media trends.
• Capture and relay client feedback to management to inform service and assortment strategies.
• Perform and supervise store opening and closing procedures (register funds, deposits, securing the facility).
• Contribute to an inclusive team culture; encourage collaboration and performance excellence.

Requirements

• 2+ years’ experience in luxury retail or comparable elevated retail environment; education and experience considered.
• Proven ability to drive sales and mentor peers; contribution to an elevated selling culture.
• Extensive product knowledge and strong communication skills.
• Experience with omni/virtual selling and willingness to appear on camera for social selling initiatives.
• Social media fluency and understanding of platform trends.
• Elevated sense of personal style and professional ethics.
• Ability to work in a fast‑paced environment.
• Strong English language proficiency. (for EU)

Schedule: Ability to work a flexible schedule to meet business needs—including nights, weekends, peak busy season, and high‑traffic retail days (including, but not limited to, public holidays).

Base Pay Range: $15.00–$19.50

Benefits: Medical insurance, Dental insurance, Vision insurance, 401(k), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance and Tuition assistance. Complete list of U.S. Corporate Compensation & Benefits.

Kate Spade is an equal‑opportunity and affirmative‑action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally‑recognized protected basis prohibited by applicable law.

Americans with Disabilities Act (ADA): Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at 1‑855‑566‑9264 or [e-mail].