Sr. Sales Associate I

Tapestry, Inc.; Cabazon (CA); On-site; USD 20,664 - 33,406; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Paid leave

Tuition assistance

Job summary

Tapestry, Inc. is seeking a Senior Sales Associate for Kate Spade New York in Cabazon, California. The role involves driving sales, mentoring team members, and providing exceptional customer experiences. Ideal candidates have 2+ years in luxury retail and possess strong product knowledge.

We offer competitive pay ranging from $15.00 to $24.25 per hour and a comprehensive benefits package including medical, dental, and 401(k).

Qualifications

• 2+ years’ experience in luxury retail or comparable elevated retail environment.
• Proven ability to drive sales and mentor peers.
• Social media fluency and understanding of platform trends.

Responsibilities

• Consistently exceed personal sales and productivity goals.
• Deliver service aligned to Kate Spade standards; coach peers.
• Capture and relay client feedback to management.

Skills

Sales skills

Customer engagement

Social media fluency

Product knowledge

Education

2+ years in luxury retail

Job description

Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic. Today, it is a global lifestyle brand that designs extraordinary things for the everyday, delivering seasonal collections of handbags, ready‑to‑wear, jewelry, footwear, home decor, and more. Known for its rich heritage and unique brand DNA, Kate Spade New York offers a distinctive point of view and celebrates communities of women around the globe who live their perfectly imperfect lifestyles.

Kate Spade New York is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry’s commitment to equity, inclusion, and diversity.

As a Senior Sales Associate at Kate Spade New York, you are a leader on the sales floor and a true brand ambassador. You elevate the Kate Spade Experience by driving sales, mentoring peers, and partnering with store leadership to create a culture of exceptional service and storytelling. You consistently exceed goals while inspiring customers to explore new possibilities and celebrate every moment. Using emotional intelligence, you personalize experiences, anticipate needs, and guide customers toward unexpected choices they’ll love. You champion omni‑channel, virtual, and social selling initiatives, maintain high energy, and foster an inclusive environment where both customers and team members feel seen and valued.

Key Responsibilities

• Consistently exceed personal sales and productivity goals; model best‑in‑class selling behaviors.
• Deliver service aligned to Kate Spade Great Escape standards; coach peers on client engagement.
• Demonstrate extensive product knowledge across all categories; share insights to elevate team selling.
• Partner with Store/Assistant Manager to initiate business‑driving events and elevate selling culture.
• Act as a brand ambassador, sharing stories that bring product and brand to life.
• Champion omni‑channel and virtual selling services; lead adoption of social selling programs.
• Support creation of short‑form videos and live‑stream shopping content; stay informed on social media trends.
• Capture and relay client feedback to management to inform service and assortment strategies.
• Perform and supervise store opening and closing procedures (register funds, deposits, securing the facility).
• Contribute to an inclusive team culture; encourage collaboration and performance excellence.

Requirements

• 2+ years’ experience in luxury retail or comparable elevated retail environment. A combination of education and experience will be considered.
• Proven ability to drive sales and mentor peers; contribution to an elevated selling culture.
• Extensive product knowledge and strong communication skills.
• Experience with omni/virtual selling and willingness to appear on camera for social selling initiatives.
• Social media fluency and understanding of platform trends.
• Elevated sense of personal style and professional ethics.
• Ability to work in a fast‑paced environment.
• Strong English language proficiency. (for EU)

Schedule

Ability to work a flexible schedule to meet business needs – including nights, weekends, peak busy season, and high‑traffic retail days (including, but not limited to, public holidays).

Physical Requirements

Ability to lift at least 25 lbs. regularly (up to 50 lbs. occasionally), to climb, bend, kneel, and maneuver the sales floor and stockroom.

Compensation & Benefits

Base Pay Range: $15.00 – $24.25 per hour

We offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k), paid paternity and maternity leave, commuter benefits, disability insurance, and tuition assistance.

Equal Opportunity Employment

Kate Spade is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally‑recognized protected basis prohibited by applicable law.

Americans with Disabilities Act (ADA)

Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at 1-855-566-9264 or [e-mail].