Senior Sales Associate III

FashionUnited; Deer Park (NY); On-site; USD 20,664 - 33,406; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k)

Paid paternity and maternity leave

Commuter benefits

Disability insurance

Tuition assistance

Job summary

Kate Spade New York, part of the Tapestry portfolio, is seeking a Senior Sales Associate on the sales floor to act as a brand ambassador and drive sales. You will mentor peers, partner with store leadership, and deliver exemplary service aligned with the Kate Spade Great Escape standards.

The role emphasizes product knowledge, social selling, and collaboration with management to create an engaging shopping experience. Requires 2+ years in luxury retail and strong English communication.

Qualifications

• 2+ years’ experience in luxury or elevated retail environment.
• Proven ability to drive sales and mentor peers, contributing to an elevated selling culture.
• Extensive product knowledge and strong communication skills.
• Experience with omni/virtual selling and willingness to appear on camera for social selling initiatives.
• Social media fluency and awareness of platform trends.

Responsibilities

• Consistently exceed personal sales and productivity goals and model best‑in‑class selling behaviors.
• Deliver service aligned with Kate Spade Great Escape standards and coach peers on client engagement.
• Demonstrate extensive product knowledge across all categories; share insights to elevate team selling.
• Partner with Store/Assistant Manager to initiate business‑driving events and elevate the selling culture.
• Act as a brand ambassador, sharing stories that bring product and brand to life.
• Champion omni‑channel, virtual, and social selling services; lead adoption of social selling programs.
• Support creation of short‑form videos and live‑stream shopping content; stay informed on social media trends.
• Capture and relay client feedback to management to inform service and assortment strategies.
• Perform and supervise store opening and closing procedures (register funds, deposits, securing the facility).
• Contribute to an inclusive team culture; encourage collaboration and performance excellence.
• Provide flexible work schedule to meet business needs, including nights, weekends, peak season, and public holidays.
• Maintain physical ability to lift at least 25 lbs regularly (up to 50 lbs occasionally) and navigate the sales floor and stockroom.

Skills

Sales experience

Mentoring peers

Communication

Social selling

Customer focus

Job description

Position Overview

Senior Sales Associate – Kate Spade New York, part of the Tapestry portfolio. This role is a leader on the sales floor, acting as a brand ambassador, driving sales, mentoring peers, and partnering with store leadership to create an exceptional service culture.

Key Responsibilities

• Consistently exceed personal sales and productivity goals and model best‑in‑class selling behaviors.
• Deliver service aligned with Kate Spade Great Escape standards and coach peers on client engagement.
• Demonstrate extensive product knowledge across all categories; share insights to elevate team selling.
• Partner with Store/Assistant Manager to initiate business‑driving events and elevate the selling culture.
• Act as a brand ambassador, sharing stories that bring product and brand to life.
• Champion omni‑channel, virtual, and social selling services; lead adoption of social selling programs.
• Support creation of short‑form videos and live‑stream shopping content; stay informed on social media trends.
• Capture and relay client feedback to management to inform service and assortment strategies.
• Perform and supervise store opening and closing procedures (register funds, deposits, securing the facility).
• Contribute to an inclusive team culture; encourage collaboration and performance excellence.
• Provide flexible work schedule to meet business needs, including nights, weekends, peak season, and public holidays.
• Maintain physical ability to lift at least 25 lbs regularly (up to 50 lbs occasionally) and navigate the sales floor and stockroom.

Requirements

• 2+ years’ experience in luxury or elevated retail environment; education can be combined with experience.
• Proven ability to drive sales and mentor peers, contributing to an elevated selling culture.
• Extensive product knowledge and strong communication skills.
• Experience with omni/virtual selling and willingness to appear on camera for social selling initiatives.
• Social media fluency and awareness of platform trends.
• Elevated sense of personal style and professional ethics.
• Ability to work in a fast‑paced environment.
• Strong English language proficiency (for EU).

Competencies for All Employees

• Courage – provide direct, complete, actionable feedback and handle difficult conversations.
• Creativity – generate unique ideas and make novel connections.
• Customer Focus – meet internal and external customer expectations and use feedback for improvement.
• Dealing with Ambiguity – handle change, risk, and uncertainty with confidence.
• Drive for Results – consistently exceed goals and push performance.
• Interpersonal Savvy – build rapport and navigate interpersonal dynamics.
• Learning on the Fly – quickly learn new problems, experiment, and apply lessons.

Benefits

Medical, dental, and vision insurance; 401(k); paid paternity and maternity leave; commuter benefits; disability insurance; tuition assistance. Full list of U.S. corporate compensation and benefits available.

Base Pay Range – $15.00–$24.25

Tapestry will comply with minimum wage requirements and other applicable pay laws based on city, county, and state regulations.

Equal Employment Opportunity Statement

Kate Spade is an equal‑opportunity and affirmative action employer. All employment decisions are based solely on qualifications and are made without regard to protected classes.

Americans with Disabilities Act (ADA)

Tapestry, Inc. will provide reasonable accommodation for disabilities or religious beliefs. Contact Tapestry People Services at 1‑855‑566‑9264 or [e-mail] for accommodations.