Sr RMA Failure Analysis Engineer

Advanced Energy Management Limited; Fort Collins (CO); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical plans

Disability & life insurance

401(k) matching

Paid time off

Volunteer time off

Parental leave

Job summary

Advanced Energy seeks a Senior RMA Failure Analysis Engineer to investigate customer-returned RMAs, determine root causes, and drive corrective actions to improve customer satisfaction and product quality.

You will work with global Service, Quality, Operations, and Engineering teams to analyze field failures, identify trends, and implement solutions to reduce future escapes and enhance overall field performance.

Qualifications

• Bachelor's degree and 5 years of relevant experience, or Master's degree and 3 years.
• Experience conducting root cause investigations and implementing corrective actions preferred.
• Strong knowledge of electronic circuits, PCBs, and manufacturing processes.
• Ability to communicate technical findings to internal stakeholders and customers.
• Experience with 8D, 5 Why, FMEA, CAPA preferred.
• Experience with power electronics, RF systems, HV circuits.

Responsibilities

• Prepare complete, accurate, and timely failure analysis reports for internal and external customers.
• Review warranty and non-warranty RMAs to support accurate and current field quality reporting.
• Collaborate with Operations to identify and mitigate risks associated with field escapes.
• Lead or participate in 8D teams to resolve identified problems.
• Identify, document, and communicate the most probable root causes of failures and drive corrective actions.
• Ensure the integrity and accuracy of failure data, including conditions, symptoms, and failure modes.
• Identify failure trends and provide quantitative analysis of findings.
• Support multiple teams independently and mentor others on investigation techniques and historical trends.
• Maintain thorough knowledge of products and applications.
• Lead implementation of corrective and preventive actions (CAPA) resulting from failure investigations.
• Drive continuous improvement initiatives to enhance failure analysis processes, product reliability, and field quality performance.

Skills

Decision-making

Problem-solving

Organizational skills

Troubleshooting electronics

Verbal and written communication

Quality methodologies

Time management

Education

Bachelor's degree in Electrical Engineering

Master's degree in Electrical Engineering preferred

Job description

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Advanced Energy (Nasdaq: AEIS) is a global leader in the design and manufacturing of highly engineered, precision power conversion, measurement and control solutions for mission-critical applications and processes.AE’s power solutions enable customer innovation in complex applications for a wide range of industries including semiconductor equipment, industrial, manufacturing, telecommunications, data center computing and healthcare. Advanced Energy has devoted four decades to perfecting power for its global customers and is headquartered in Denver, Colorado.

WHY BE A PART OF ADVANCED ENERGY?

Some people say it’s like working in the best of two worlds. We operate like an agile, growing, small company – you can see your work make a difference to the company every day. Things move quickly and you can see and feel it. At the same time, we’re a global company founded in 1981 and have been publicly traded for more than 28 years. We have a strong cash position, deep trust and partnership with leading customers, a global best-in-class operations capability, and a proven leadership team. We have a track record and resources to make things happen both organically and inorganically. Being part of a nimble company with a solid foundation attracts team members that are capable, driven and like a challenge. Our employees collaborate and know how to have fun inventing, working, building and winning together. At our core, we are Advanced Energy – powering the future, together.

POSITION SUMMARY:

The Senior RMA Failure Analysis Engineer is responsible for investigating customer-returned products (RMAs), determining root causes of failures, and driving corrective actions that improve customer satisfaction and product quality. This role supports Advanced Energy's RF generators, DC generators, matching networks, and high-voltage products through technical analysis, failure investigation, and data-driven problem solving.

Working closely with global Service, Quality, Operations, and Engineering teams, this position analyzes field failures, identifies trends, and collaborates on solutions to reduce future product escapes and improve overall field performance.

RESPONSIBILITIES:

• Prepare complete, accurate, and timely failure analysis reports for internal and external customers.
• Review warranty and non-warranty RMAs to support accurate and current field quality reporting.
• Collaborate with Operations to identify and mitigate risks associated with field escapes.
• Lead or participate in 8D teams to resolve identified problems.
• Identify, document, and communicate the most probable root causes of failures and drive corrective actions.
• Ensure the integrity and accuracy of failure data, including conditions, symptoms, and failure modes.
• Identify failure trends and provide quantitative analysis of findings.
• Support multiple teams independently and mentor others on investigation techniques and historical trends.
• Maintain thorough knowledge of products and applications.
• Lead implementation of corrective and preventive actions (CAPA) resulting from failure investigations.
• Drive continuous improvement initiatives to enhance failure analysis processes, product reliability, and field quality performance.

Present technical findings and corrective actions to internal stakeholders and customers as needed.

WORK ENVIRONMENT:

• Environment: Combination of office, engineering laboratory, and cleanroom environments

QUALIFICATIONS:

• Excellent decision-making and problem-solving skills.
• Strong organizational skills with the ability to manage multiple priorities and maintain attention to detail.
• Proficient troubleshooting and technical knowledge of electronic circuits, components, PCBs, and manufacturing processes.
• Effective verbal and written communication skills with the ability to clearly communicate technical findings.
• Working knowledge of quality methodologies and tools preferred.
• Experience utilizing structured problem-solving methodologies such as 8D, 5 Why, FMEA, and CAPA processes preferred.
• Ability to effectively manage time and competing priorities.

Experience with power electronics, RF systems, high-voltage circuits, and electronic troubleshooting techniques.

EXPERIENCE:

Bachelor's degree and 5 years of relevant experience, or Master's degree and 3 years of relevant experience.

Experience conducting root cause investigations and implementing corrective actions preferred.

EDUCATION:

• Bachelor's degree in Electrical Engineering required.
• Master's degree in Electrical Engineering preferred.

COMPENSATION:

As required by multiple state pay transparency laws, Advanced Energy provides a reasonable range of compensation for each job posting. Actual compensation is influenced by an array of factors including, but not limited to, skill set, level of experience, and specific office location. The range of starting pay for this role is $90,000 to $130,000 per year.

BENEFITS:

As part of our total rewards philosophy, we believe in offering and maintaining competitive compensation and benefits programs for our employees to attract and retain a talented, highly engaged workforce. Our compensation programs are focused on equitable, fair pay practices including market-based base pay, an annual pay-for-performance incentive plan, and discounted Employee Stock Purchase Plan.

In addition to our competitive compensation practices, we offer a strong benefits package in each of the countries in which we operate. In the U.S., we offer a rich benefits package that includes:

• Medical - multiple medical plans are available to choose from
• Short and long-term disability and life insurance
• Health savings and flexible spending accounts
• Generous time off policy starting with 3 weeks of paid vacation, 7 days of paid sick time, and 12 paid holidays
• 8 hours of paid volunteer time off
• 8 weeks of paid parental leave for both parents
• Company matched 401(k)
• Expanded mental health coverage and employee assistance programs
• Other voluntary benefits include critical illness, accident and hospital indemnity, pet insurance, identity theft, and legal assistance

Advanced Energy is committed to diversity in its workforce including Equal Employment Opportunity for Minorities, Females, ProtectedVeterans,and Individuals with Disabilities.

Advanced Energy is also committed to providing reasonable accommodations in our job application process/procedures for qualified individuals with disabilities. If you require assistance in completing an Advanced Energy application, please reach out to [e-mail].

CO ONLY:

Applications will be accepted through 9/18/2026, the company reserves the right to review applications at any point after they are submitted.