Sr. Risk Analyst, Cargo Claims

Amazon; New York (NY); On-site; USD 80,000 - 110,000; Full time

Job summary

An established industry player is seeking a detail-oriented Senior Risk Analyst to enhance its cargo claims program. This role involves developing metrics, collaborating with third-party administrators, and leveraging data analytics to improve compliance and risk management in logistics. The ideal candidate will possess strong analytical skills and a customer-obsessed mindset, working closely with stakeholders to drive innovation and accountability. Join a dynamic team that values diversity and innovation, and make a significant impact on the claims process while championing leadership principles.

Qualifications

• 3+ years of experience in compliance program management or risk/loss prevention.
• Experience handling confidential information and working with cargo logistics.

Responsibilities

• Develop metrics and KPIs to track the global cargo claims program.
• Collaborate with TPA to improve SOPs and enhance the claims experience.

Skills

Data Analytics

Risk Management

Logistics

Supply Chain Management

Compliance Program Management

Education

Bachelor's Degree or Equivalent

Tools

SQL

Excel

Job description

Join to apply for the Sr. Risk Analyst, Cargo Claims role at Amazon.

Amazon's Global Risk Management & Claims team is seeking a highly skilled and detail-oriented Senior Risk Analyst with a background in logistics, supply chain, and data analytics. The ideal candidate will have an in-depth understanding of insurance claims processes, global cargo regulations, and risk management in transportation. As a Senior Risk Analyst, you will partner with our Third-Party Administrator (TPA) to ensure compliance through audits and KPIs for cargo claims. You will develop and validate metrics, review benchmarking data, and communicate with internal stakeholders through business reviews. In this individual contributor role, you will lead innovation initiatives, measure results, and champion Amazon's Leadership Principles among external partners.

Key job responsibilities

• Develop program metrics, KPIs, and benchmarking to track the global cargo claims program
• Report business metrics to internal teams and discuss program progression and goals
• Collaborate with the TPA to improve SOPs and CSI compliance, enhancing the claim experience
• Meet regularly with TPA and leadership to discuss metrics and increase collaboration
• Partner with the TPA to promote accountability and innovation

A day in the life

In this role, you will partner with stakeholders to analyze business challenges and loss trends, aiming to improve the claims process and claims recovery. You will build partnerships across transportation organizations to gather requirements, develop metrics, establish KPIs for vendors, and deliver insights to mitigate risks. You should be customer-obsessed and work backwards from customer needs to meet business objectives.

Basic Qualifications

• Bachelor's degree or equivalent
• 3+ years of experience in compliance program management, legal, governance, audit, risk/loss prevention, or similar
• Experience handling confidential information
• 1+ years of cargo, transportation, and logistics experience

Preferred Qualifications

• 5+ years of experience defining program requirements and leveraging data and metrics for improvements
• Professional auditing or risk/ compliance credentials
• Experience with SQL and Excel

Amazon is an equal opportunity employer and values diversity. For accommodations during the application process, visit this link.