Sr. Program/Project Manager - Salesforce

Intepros; United States; Remote; USD 120,000 - 170,000; Full time

Job summary

Intepros is seeking an experienced Program Manager / Senior Project Manager to lead large-scale enterprise technology initiatives, focusing on Salesforce, CRM upgrades, system integrations, and ATS. This remote role requires residence in the U.S.

Eastern or Central Time Zone and authorization to work in the United States without sponsorship. Responsibilities include steering complex programs, managing roadmaps, budgets, risks, and stakeholders; hands-on delivery from initiation to deployment;

Qualifications

• Bachelor's degree in IT, Business, CS or related field or equivalent experience.
• 8+ years of technology program and project management experience.
• Hands-on approach to managing projects from initiation to deployment.
• Strong Salesforce experience with CRM implementations, upgrades, or integrations.
• Experience with ATS platforms or related enterprise initiatives.
• Solid understanding of enterprise apps, data migration, and SDLC.
• Proven ability to manage multiple projects, budgets, and resources.
• Experience with Agile, Scrum, Waterfall, and Hybrid delivery.

Responsibilities

• Lead complex enterprise technology programs involving multiple projects and cross-functional teams.
• Manage program roadmaps, project plans, schedules, budgets, and risks.
• Take a hands-on approach to managing projects from initiation through deployment and stabilization.
• Oversee Salesforce and CRM implementations, upgrades, integrations, and rollouts.
• Manage ATS initiatives including system implementations and process improvements.
• Coordinate technical teams, business stakeholders, vendors, and partners to ensure delivery.
• Drive requirements gathering, data migration, testing, UAT, deployment and change management.
• Identify risks, issues, and dependencies; escalate and resolve.
• Facilitate steering committees, stakeholder meetings, and executive status updates.
• Manage project budgets and vendor deliverables; monitor SOWs and resource use.
• Apply Agile, Waterfall, and Hybrid methodologies as needed.
• Support PMO governance and continuous improvement of delivery processes.

Skills

Hands-on PM

Executive communication

Stakeholder management

Salesforce experience

Hybrid delivery

Agile

Waterfall

Program management

Education

Bachelor's degree

Tools

Jira

Confluence

Smartsheet

MS Project

Job description

Our client is seeking an experienced Program Manager / Senior Project Manager to lead large-scale enterprise technology initiatives, with a focus on Salesforce, CRM upgrades, system integrations, and Applicant Tracking Systems (ATS). This individual must be comfortable overseeing complex programs while remaining hands‑on with project execution, delivery, and stakeholder coordination. This is a remote role requiring candidates to reside in the U.S. Eastern or Central Time Zone and be authorized to work in the United States without requiring employer sponsorship now or in the future.

Responsibilities

• Lead complex enterprise technology programs involving multiple projects, workstreams, and cross-functional teams.
• Manage program roadmaps, project plans, schedules, budgets, resources, risks, and dependencies.
• Take a hands‑on approach to managing individual projects from initiation through implementation, deployment, and stabilization.
• Oversee Salesforce and CRM implementations, upgrades, enhancements, integrations, and enterprise-wide rollouts.
• Manage ATS-related initiatives, including system implementations, upgrades, integrations, and process improvements.
• Coordinate technical teams, business stakeholders, vendors, and implementation partners to ensure successful delivery.
• Drive requirements gathering, solution planning, data migration, testing, UAT, deployment, and change management activities.
• Identify and resolve project risks, issues, resource constraints, and cross-functional dependencies.
• Facilitate steering committees, stakeholder meetings, project reviews, and executive-level status updates.
• Manage project budgets, vendor deliverables, statements of work, and resource utilization.
• Apply Agile, waterfall, and hybrid delivery methodologies based on project needs.
• Support PMO governance, portfolio reporting, and continuous improvement of delivery processes.

Required Qualifications

• Bachelor's degree in Information Technology, Business, Computer Science, or a related field, or equivalent experience.
• 8+ years of experience in technology program and project management, including complex enterprise initiatives.
• Demonstrated ability to manage large programs while remaining directly involved in hands‑on project execution.
• Strong Salesforce experience, specifically managing CRM implementations, upgrades, integrations, enhancements, or rollouts.
• Experience managing ATS platforms or related enterprise application initiatives.
• Strong understanding of enterprise applications, system integrations, data migration, and the software development lifecycle (SDLC).
• Proven experience managing multiple concurrent projects, priorities, budgets, resources, and dependencies.
• Experience working with Agile, Scrum, waterfall, and hybrid delivery methodologies.
• Ability to lead cross‑functional teams and manage external vendors in a matrixed environment.
• Strong executive communication, stakeholder management, and problem‑solving skills.
• Proficiency with project management tools such as Jira, Confluence, Smartsheet, or Microsoft Project.

Preferred Qualifications

• PMP, PgMP, Scrum Master, or comparable certification.
• Experience with Salesforce‑based ATS platforms or CRM/ATS integrations.
• Experience leading enterprise technology transformation or modernization initiatives.
• Background supporting global organizations with distributed teams and multiple business units.
• Experience with organizational change management, system adoption, and process improvement.
• Experience working within an established or evolving PMO environment.

The ideal candidate is a hands‑on technology program leader who can balance strategic oversight with tactical project delivery. They bring strong Salesforce experience, can manage multiple complex initiatives simultaneously, and are comfortable working directly with technical teams while communicating effectively with executive leadership. This person takes ownership, drives accountability, and ensures programs and projects are delivered successfully.