Sr. Program Manager, Same Day, SSD Operations Integration

Amazon; Nashville (TN); On-site; USD 104,100 - 155,400; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Job summary

Amazon is seeking a Sr. Program Manager for their Same Day operations in Nashville, TN. The successful candidate will lead strategic projects, improve operations, and manage cross-functional teams to enhance delivery efficiency.

The role requires strong project management skills and the ability to work in a fast-paced environment. Candidates should have at least 5 years of relevant experience and a Bachelor's degree. The position offers a competitive salary and comprehensive benefits.

Qualifications

• 5+ years of program or project management experience.
• Experience using data and metrics to determine and drive improvements.
• Confidence operating in a highly ambiguous business space.

Responsibilities

• Drive innovation to improve fulfillment processes.
• Partner with teams to execute complex projects.
• Analyze data to improve global operations standards.

Skills

Project management

Analytical skills

Cross-functional coordination

Data analysis

Attention to detail

Education

Bachelor's degree

Job description

Sr. Program Manager, Same Day, SSD Operations Integration

Job ID: 10455425 | Amazon.com Services LLC

Rapid and Rural Logistics is looking for a Sr. Program Manager with a delivery record and proven project management experience to own and execute strategic, cross‑functional operations and technology projects for our faster than Same Day operations. Robust understanding of fulfillment operations including under‑the‑roof processes, inventory flows, constrained FC assets (capacity and labor), quality, and long term roadmaps will help develop new innovations. This role will play a critical role in the expansion of the sub‑same day program. It requires a high‑level of ownership over the end‑to‑end process, the ability to think outside of the box, willingness to disrupt the current processes to create a new process, the ability to design sustainable solutions and influence stakeholders. This role requires scoping large ambiguous projects, managing to project timelines, and communicating to senior management on status, risks, and process/product changes. Cross‑team coordination, project management and executive presentation skills are essential.

Key job responsibilities

• Driving innovation that improves the under‑the‑roof processes and continuously removes cost from our fulfillment and delivery network
• Partnering with cross‑functional teams to plan, organize, execute, and standardize complex projects to achieve 2026+ variable cost and quality goals
• Gathering and analyzing data across fulfillment and delivery functions to establish global standards for operations and other cross functional teams
• Analyzing and solving operational barriers with a focus on understanding root causes and driving forward opportunities
• Developing Amazon best practices for internal operations
• Leveraging analytics to support the future state of the business

Additional qualifications and skills

• Confidence operating in a highly ambiguous and iterative business space
• High attention to detail including proven ability to manage multiple, competing priorities simultaneously
• Willingness to challenge and influence big leaders
• Ability to think strategically and execute methodically
• Ability to work in a fast‑paced environment where continuous innovation is desired
• Demonstrated analytical and quantitative skills and ability to use hard data and metrics to back up assumptions and develop business cases
• Ability to clearly communicate data insights to others

Basic Qualifications

• Bachelor's degree
• 5+ years of program or project management experience
• Experience using data and metrics to determine and drive improvements
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership

Preferred Qualifications

• 2+ years of driving process improvements experience
• Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

The base salary range for this position is listed below. Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, TN, Nashville: $104,100 - $155,400 USD annually. USA, WA, Bellevue: $115,600 - $160,000 USD annually.