Sr. Supply Chain Manager, Sub-Same Day (SSD-Core, OE) (Fulfillment & Operations)

Amazon

Nashville (TN)

On-site

USD 104,000 - 148,000

Full time

14 days+
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Benefits offered by this job

Health insurance
RSUs and bonuses

Job summary

Amazon in Nashville seeks an experienced Sr. Supply Chain Manager for the SSD-Core Last Mile team. You will own strategic and tactical programs, drive cross‑functional initiatives, and deliver scalable, automated processes.

Strong data analysis, problem solving, and executive communication are essential. You will build reporting, monitor metrics, and coordinate with tech, product, and operation partners to meet ambitious delivery goals across North America.

Qualifications

  • 5+ years of program or project management experience.
  • 5+ years of supply chain experience.
  • Experience using data and metrics to determine and drive improvements.
  • Experience owning program strategy, end to end delivery, and communicating results to senior leadership.

Responsibilities

  • Develop the overall program strategy and coordinate cross‑functional teams.
  • Define objectives, analyze data and drive improvements with measurable metrics.
  • Retrieve and analyze large data sets using Excel, SQL, and data systems.
  • Design and implement reporting to enable stakeholders to manage the business.
  • Monitor metrics and partner with teams to identify process and system improvements.
  • Work autonomously in ambiguous environments and drive leadership decisions.
  • Oversee cross‑team gaps and mitigate risks before they become roadblocks.
  • Communicate with program managers, leaders and execs on status and tradeoffs.
  • Develop KPI reporting for a portfolio of programs and track milestones.
  • Roll up sleeves and own responsibilities with an owner mentality.

Skills

Program or project management
Supply chain
Data analysis
Executive communication

Education

MBA or Master’s in business/ops/HR

Tools

Excel
SQL
AI tools

Job description

Sr. Supply Chain Manager, Sub-Same Day (SSD-Core, OE)

Job ID: 10469243 | Amazon.com Services LLC

The candidate will be working as a member of the Sub-Same Day (SSD-Core) Labor Planning delivery team as we work to provide faster than same day delivery across North America. We are looking for an experienced Supply Chain Manager with a strong delivery record and proven program management experience to own strategic, tactical, cross‑functional, and technology projects and programs within SSD Last Mile Delivery. The ideal candidate will draw upon advanced analytical, problem‑solving skills, and have a passion for delivering business insights and translating those into scalable, efficient, and automated processes and mechanisms. This role requires defining business problems and goals, scoping and creating project plans, developing process improvements, building scalable mechanisms, coordinating and driving execution, resolving conflicts, and communicating to senior leaders on status, risks, process‑product changes, and evaluating tradeoffs. Data analysis, cross‑team coordination, project management and executive presentation skills are essential.

Key job responsibilities
  • Development of the overall program strategy, tactically driving teams in and outside of your organization to deliver cross‑functional goals
  • Define the program (mission, vision, tenets), set objectives, analyze data and drive improvements that are quantified with metrics
  • Retrieving and analyzing large sets of data using Excel, SQL, Artificial Intelligence, and other data management systems.
  • Designing and implementing reporting solutions to enable stakeholders to manage the business and make effective decisions.
  • Monitoring existing metrics, building new metrics, and partnering with internal teams to identify process and system improvement opportunities.
  • Work autonomously in an ambiguous environment, seeking to understand business problems, automation limitations, scaling factors, boundary conditions and reasons behind leadership decisions
  • Oversee gaps between teams, processes and systems, helping teams reduce exposure to classic failure modes (e.g., requirements not sufficiently understood or documented, ineffective cross‑team collaboration, long‑term impact(s) from third‑party solutions, security not considered, insufficient stakeholder review, etc.)
  • Solve ambiguous problems and proactively identify and mitigate risks (before they become roadblocks)
  • Work with program managers, business leaders, tech, product, science partners and executive team to communicate and impact critical business initiatives
  • Develop, implement, and govern KPI reporting for a portfolio of programs, providing visibility to the milestones, and performance across all projects
  • Roll up your sleeves and do whatever is necessary; general manager/ owner mentality
A day in the life

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment.

The benefits that generally apply to regular, full‑time employees include:

  • Medical, Dental, and Vision Coverage
  • Maternity and Parental Leave Options
  • Paid Time Off (PTO)
  • 401(k) Plan

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you!

At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale,

Basic Qualifications
  • 5+ years of program or project management experience
  • 5+ years of supply chain experience
  • Experience using data and metrics to determine and drive improvements
  • Experience owning program strategy, end to end delivery, and communicating results to senior leadership
Preferred Qualifications
  • 2+ years of driving process improvements experience
  • Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

Preferred Qualifications
  • 2+ years of driving process improvements experience
  • Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

USA, TN, Nashville - 103,900.00 - 148,400.00 USD annually

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

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