Senior Engineer - AI Enablement

Nordstrom Inc; Seattle (WA); On-site; USD 142,000 - 221,000; Full time

Benefits offered by this job

Medical

Vision

Dental

Retirement

PTO (Paid Time Off)

Life Insurance

Disability Insurance

Merchandise Discount

EAP Resources

Performance-based incentives

Job summary

Nordstrom Inc. is seeking a Senior Engineer on the AI Enablement team to design and deliver AI platform capabilities that enable Generative AI at scale across Nordstrom Technology.

You will lead multi-engineer initiatives, translate complex problems into actionable tasks, mentor engineers, and shape the technical direction of AI enablement while driving productivity and business outcomes. This role emphasizes security, reliability, and observability, with collaboration across product managers,

Qualifications

• 4+ years of professional software engineering experience.
• Bachelor's or Master's degree in Computer Science or a related field, or equivalent industry experience.
• Python proficiency: expert programming skills in Python with clean, maintainable code.
• Kubernetes experience: hands-on experience with Kubernetes for container orchestration.
• Cloud infrastructure: experience deploying to AWS with infrastructure as code.
• AI/ML understanding: knowledge of AI concepts and platforms (e.g., AWS AgentCore) and evaluating solutions.
• Problem-solving: strong analytical and debugging skills.
• System design: ability to design testable, maintainable, efficient, extensible systems.

Responsibilities

• Design AI platform solutions that integrate with developer tools, cloud services, LLM providers, and observability systems.
• Own systems spanning multiple engineers and break complex problems into tasks.
• Make technical trade-offs between short-term needs and long-term objectives.
• Champion best practices and guide design reviews for quality and scalability.
• Lead incident resolution and cross-functional troubleshooting.

Skills

Python

Kubernetes

AWS

AI/ML concepts

System design

Problem-solving

Education

Bachelor's or Master's in Computer Science or related field

Tools

Kubernetes

AWS

Job description

A Senior Engineer on the AI Enablement team designs and delivers AI platform capabilities that let Nordstrom Technology use Generative AI safely and at scale. The role owns work that spans multiple engineers, breaks larger designs into actionable tasks, and mentor engineers across the team. The role shapes the technical direction of AI enablement at Nordstrom and drives developer productivity and business outcomes.

What You’ll Do

Technical Leadership

• Design AI platform solutions that integrate with developer tools, cloud services, LLM providers, and observability systems.
• Own systems and designs that span multiple engineers' work and break complex problems into smaller tasks for team members.
• Make technical trade-offs between short-term needs and long-term business objectives across design, component choice, databases, and systems.
• Champion new techniques and best practices across the organization.
• Describe system interactions and direct dependencies in detail.
• Lead work processes and design reviews with a focus on quality and scalability.

Platform Development

• Build and evolve AI infrastructure and tooling that serves engineering teams across Nordstrom.
• Design deployment processes for software, network, and systems that minimize downtime, and set up effective alerting.
• Implement automation to streamline delivery of AI services and drive measurable outcomes.
• Analyze and deconstruct complex systems, platforms, and processes.
• Develop and optimize databases and infrastructure using Kubernetes and AWS.

Mentorship & Collaboration

• Mentor junior engineers on technical approaches and career development.
• Take responsibility for challenging work that needs support and ensure team success.
• Work with product managers, data scientists, and cross-functional teams to define requirements and deliver solutions.
• Engage directly in incident resolution for difficult and complex problems.
• Facilitate cross-functional troubleshooting, root cause analysis, and vendor engagement.

Quality & Excellence

• Improve the quality of output across the team.
• Provide actionable feedback during systems and code reviews and design reviews.
• Document designs and team processes to support knowledge sharing.
• Design key metrics and events for components worked on.
• Demonstrate accountability for the performance and security of feature work.
• Follow engineering and security standards and contribute to improving those standards.
• Simplify, secure, optimize, and remove bottlenecks.
• Question and defend standards with a curious mindset.

What You Bring

• 4+ years of professional software engineering experience.
• Bachelor's or Master's degree in Computer Science or a related field, or equivalent industry experience.
• Technical Skills
  • Python proficiency: expert programming skills in Python, with the ability to write clean, maintainable, extensible code.
  • Kubernetes experience: hands-on experience with Kubernetes for container orchestration and cloud-native architectures.
  • Cloud infrastructure: experience with frameworks and tools that deploy applications to AWS, including infrastructure as code.
  • AI/ML understanding: understanding of AI concepts and technologies, including tools like AWS AgentCore or similar platforms and frameworks, and the ability to evaluate and recommend solutions.
  • Problem-solving: analytical and debugging skills applied to complex technical challenges.
  • System design: ability to design systems that are testable, maintainable, efficient, and extensible

Pay Range Details

Pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.

$142,000.00 - $220,500.00 Annual

We’ve got you covered… Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

• Medical
• Vision
• Dental
• Retirement
• Paid Time Away
• Life Insurance
• Disability
• Merchandise Discount
• EAP Resources
• This position may be eligible for performance-based incentives/bonuses.
• Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more.
• Eligibility requirements may apply based on location, job level, classification, and length of employment.
• Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_17-19.pdf

A few more important points… The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com.

Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines.

© 2026 Nordstrom, Inc

About Us

We’re a fast‑moving fashion company that started as a shoe store in 1901. This heritage of service is the foundation we’re building on as we provide convenience and true connection for our customers.

We empower our people to be innovative, creative and focused on providing the best service to our customers.

Through it all, we remain committed to leaving the world better than we found it. Whether you’re a genius engineer, a phenomenal salesperson or a supply chain pro, we invite you to bring your unique talents and join our team. We reward great work, promote from within and celebrate diversity.

CUSTOMER OBSESSED

We strive to know our customers better than anyone else. We listen, anticipate, build trust and move with speed to deliver on their needs.

OWNERS AT HEART

We treat every interaction as an opportunity to make an impact and deliver excellence.

CURIOUS AND EVER CHANGING

We approach problems with curiosity and create solutions. We unlock potential to be bold, think big and inspire innovation.

HERE TO WIN

We’re committed to delivering results, both today and tomorrow. We win as a team by supporting and challenging one another to be better every day.

WE EXTEND OURSELVES

We treat each other with respect and kindness. We do the small things that make a big difference. We create a welcoming environment, helping people feel connected, valued and part of one community.

Come on! Join us!