Sr. Product Manager, GenAI

BlackCube Labs; San Francisco (CA); Remote; USD 96,000 - 179,000; Full time

Job summary

BlackCube Labs is seeking a Senior Product Manager to lead AI-native product initiatives focused on LLM-driven chat and agent experiences. This role demands ownership of the roadmap, stakeholder alignment, and hands-on AI product delivery in a fast-moving environment.

You will bring structure, prioritization, and clear communication to complex AI-driven programs, ensuring high performance, reliability, and user trust in evolving AI capabilities.

Qualifications

• Leadership of AI-native product initiatives leveraging LLM-driven chat and agent experiences.
• Proven ownership of roadmaps in cross-functional, high-visibility settings.
• Hands-on fluency with LLM tooling, prompting, RAG basics, and evaluation methods.
• Experience building or supporting chatbots, conversational UX, or AI-driven interfaces.
• Strong Agile experience with Jira, sprint planning, backlog management.
• Ability to balance strategic thinking with hands-on execution.
• Awareness of AI risks like hallucination, reliability, and user trust.
• Commitment to staying current on evolving AI capabilities and best practices.

Responsibilities

• Own and operationalize the product roadmap, balancing input from multiple senior stakeholders and competing priorities.
• Bring structure and rigor to execution across initiatives, timelines, and deliverables.
• Lead development of AI-native chat and agent experiences, including real-time conversational interfaces and intelligent workflows.
• Define and manage product requirements, user stories, and backlog prioritization.
• Collaborate with cross-functional teams to align on priorities in a high-visibility environment.
• Drive clarity and alignment across leadership stakeholders through strong communication and expectation-setting.
• Ensure AI products meet standards for performance, reliability, and user trust.
• Incorporate best practices across prompting, evaluation frameworks, and iteration cycles to continuously improve LLM outputs.
• Identify risks and gaps early, including those related to AI behavior, security, and scalability, and drive mitigation plans.

Skills

AI chatbot / conversational AI

Beauty understanding

Retail journey thinking

Product execution

Communication & storytelling

Break down complex problems

Autonomy

Job description

MUST HAVES:

• AI chatbot / conversational AI experience
• Beauty or beauty-adjacent customer understanding
• Retail and customer journey thinking
• Strong product execution
• Exceptional communication and storytelling
• Ability to break down complex problems
• High autonomy

Sr. Product Manager, GenAI

Location: Remote, PST Hours

Employment Type: Contract

Role Overview

We are seeking a Senior Product Manager to lead AI-native product initiatives focused on LLM-driven chat and agent experiences. This is a cross-functional, high-visibility role requiring ownership of roadmap execution, stakeholder alignment, and AI product delivery. You will operate in a fast-moving, collaborative environment to bring structure, clarity, and prioritization to complex AI-driven initiatives. This role requires an organized communicator who is hands-on with modern LLM tooling and concepts.

Key Responsibilities

• Own and operationalize the product roadmap, balancing input from multiple senior stakeholders and competing priorities.
• Bring structure and rigor to execution across initiatives, timelines, and deliverables.
• Lead development of AI-native chat and agent experiences, including real-time conversational interfaces and intelligent workflows.
• Define and manage product requirements, user stories, and backlog prioritization.
• Collaborate with cross-functional teams to align on priorities in a high-visibility environment.
• Drive clarity and alignment across leadership stakeholders through strong communication and expectation-setting.
• Ensure AI products meet standards for performance, reliability, and user trust.
• Incorporate best practices across prompting, evaluation frameworks, and iteration cycles to continuously improve LLM outputs.
• Identify risks and gaps early, including those related to AI behavior, security, and scalability, and drive mitigation plans.

Required Qualifications

• 5-8+ years of Product Management experience, with clear ownership of roadmap and delivery.
• Proven ability to operate in complex, stakeholder-heavy environments with strong executive communication skills.
• Hands-on fluency with LLMs and AI-native product development, including prompt design, RAG basics, and LLM evaluation methods.
• Experience building or supporting chatbots, conversational UX, or AI-driven interfaces.
• Strong experience managing Agile workflows and tools (e.g., JIRA, sprint planning, backlog management).
• Ability to balance strategic thinking with hands-on execution.
• Awareness of AI system risks such as hallucination, model reliability, and user trust considerations.
• A strong interest in staying current on rapidly evolving AI capabilities and best practices.

Preferred Qualifications

• Experience working in AI-native environments or tools (e.g., Claude or similar LLM platforms).
• Familiarity with real-time AI systems, security for AI/chatbot systems, and agent-based AI workflows.
• Background in customer experience (CX), eCommerce, or merchandising-driven organizations.

Required Skills :

Basic Qualification :

Additional Skills :

Background Check : Yes

Drug Screen : Yes

Notes :
Selling points for candidate :
Project Verification Info :
Exclusive to Client :No
Face to face interview required :No
Candidate must be local :No
Candidate must be authorized to work without sponsorship ::No
Interview times set : :No
Type of project :
Master Job Title :
Branch Code :