Senior Product Manager

Raynmaker; United States; On-site; USD 100,000 - 140,000; Full time

Job summary

A cutting-edge AI firm in the United States is seeking a Product Manager with 4+ years of experience in AI/ML product development to build and refine voice-AI powered workflows. The ideal candidate thrives in agile environments, has a strong technical background, and can effectively communicate with cross-functional teams. This position involves lifecycle ownership of AI products and the opportunity to influence strategy and innovation in a rapidly changing field.

Qualifications

• 4+ years in Product Management, building AI/ML or automation-heavy products.
• Experience designing or shipping LLM-powered workflows or agentic systems.
• Strong technical fluency including embeddings and zero-ambiguity PRDs.

Responsibilities

• Build voice-AI powered workflows for sales and service operations.
• Collaborate with engineering to design agent architectures.
• Identify and triage edge cases quickly based on user impact.

Skills

Product Management

AI/ML product development

Agile methodologies

Technical fluency

Communication

Education

4+ years in Product Management

Experience with LLM-powered workflows

Job description

About The Role

You want to build at the frontier of AI, where agents don’t just augment humans, they replace entire workflows for Small and Medium businesses.

You want to work directly with our founders, our engineers, and real customers to push the boundaries of what autonomous voice agents can actually do.

You want to be part of a company where your fingerprints are on the product, the strategy, and the industry we’re redefining.

You want to build real AI in the real world, where your work ships quickly, learns continuously, and creates measurable revenue every day.

Why You?

You’re a product thinker with a technical backbone—comfortable bridging the gap between engineering complexity and real‑world user needs. You’ve shipped features in agile environments, written clear specs, worked directly with engineers and QA, and know how to prioritize for speed without sacrificing impact.

You thrive in a dynamic environment and move quickly from idea to execution. Whether it’s refining a multi‑step AI workflow or identifying a fast path to unblock users, you break down complexity into action. You care about outcomes, not just output—and you drive measurable improvements through experimentation, iteration, and smart defaults. You have a foundational understanding of how software is built and are excited by the challenge of translating emerging AI technologies into simple, effective product experiences. You want to build tools that matter, collaborate tightly with high‑agency teams, and own the full lifecycle from prototype to production.

What You’ll Do

AI Agent & Workflow Design

• Build voice‑AI powered workflows that automate full‑funnel sales and service operations (inbound call flows, qualification, pricing logic, sentiment‑based branching, scheduling, payments).
• Collaborate with engineering to design agent architectures blending:
• LLM reasoning
• Structured or rule‑based logic
• Guardrails and evaluator loops
• Own prompt flows end‑to‑end: conversation design, edge‑case handling, fallback logic, experiment configurations, and continuous tuning.

Product Specs That Drive Real Builds

• Write crisp, implementable PRDs with tight MVPs and explicit logic (no ambiguity, no fluff).
• Define success metrics aligned to operational performance:
• Conversion rate
• Handle time
• Zip code accuracy
• Payment completion
• Deflection to scheduling
• Agent containment
• Translate field learnings into spec revisions with rapid iteration cycles.

AI Systems Thinking

• Turn complex concepts (embeddings, vector DBs, retrieval strategies, agentic chaining) into clear product decisions.

Work hands‑on with:

• Call recordings
• Transcripts
• Supervisor‑agent outputs
• RAG logs
• to diagnose failures, identify gaps, and guide engineering solutions.

Fast, Iterative Build Cycle

• Identify and triage edge cases quickly based on business and user impact.
• Run tight feedback loops using real customer calls, tuning cycles, and human‑in‑the‑loop labeling.
• Move prototypes into production with clean documentation and clear engineering handoffs.

Cross‑Functional Leadership (Without Bureaucracy)

• Partner directly with engineering, implementation, sales, and leadership to bring clarity and direction.
• Drive alignment around product rationale across technical and non‑technical stakeholders.
• Bring decisiveness where there is ambiguity and momentum where there is drift.

Lifecycle Ownership

• Support internal tools, configuration dashboards, QA harnesses, and other operational systems.
• Own external‑facing surfaces such as reporting dashboards and performance insights.

Stay Ahead of the AI Curve

• Track emerging LLM techniques, architectures, and agentic patterns.
• Proactively incorporate new capabilities into product strategy.
• Advocate for smart, practical adoption of innovations that materially improve performance.

Requirements

• 4+ years in Product Management, with meaningful hands‑on experience building AI/ML or automation‑heavy products.
• Demonstrated experience designing or shipping LLM‑powered workflows or agentic systems.
• Strong technical fluency:
• Embeddings
• Ability to write zero‑ambiguity PRDs and logic flows.
• Able to operate in early‑stage velocity with evolving specs and constant iteration.
• High ownership, clarity, and follow‑through.

Nice to Have

• Experience with voice platforms or conversational AI.
• Familiarity with compliance‑heavy flows (payments, PCI, PII).
• Startup/hypergrowth track record shipping complex systems under time pressure.

We are committed to fostering a diverse, inclusive, and equitable workplace where all individuals are valued, respected, and empowered, regardless of their background, identity, or beliefs. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.