Sr. Product Manager, Beyond Payments (Ancillary Services)

WEX; Chicago (IL); On-site; USD 94,000 - 125,000; Full time

Job summary

An established industry player is seeking a Product Manager to lead the development of innovative solutions that enhance customer loyalty and operational efficiency. This role focuses on driving the growth of ancillary services such as compliance solutions and alternative financing. The ideal candidate will collaborate across teams to identify market opportunities and enhance product offerings. With a commitment to customer engagement and results-oriented strategies, this position offers a unique opportunity to impact the mobility payments sector significantly. Join a forward-thinking team dedicated to innovation and excellence in service delivery.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Retirement Savings Plan

Paid Time Off

Tuition Reimbursement

Qualifications

• 3-5 years of product management experience in payments or B2B SaaS.
• Strong understanding of payment-adjacent solutions and compliance.

Responsibilities

• Define and execute product strategy for Beyond Payments solutions.
• Conduct market research and measure product success using KPIs.

Skills

Product Management

Market Research

Data-Driven Decision Making

Cross-Functional Collaboration

Customer Engagement

Education

Bachelor's Degree

Advanced Degree

Job description

Location:
Remote, with a requirement to reside within 30 miles of one of the following locations: Portland, ME; Boston, MA; Chicago, IL; Washington, DC; Dallas, TX; or San Jose, CA.

About WEX & The Role

WEX is a leader in mobility payments and technology, driving innovation to simplify business operations. As part of our commitment to expanding value-added services beyond traditional payments, we are looking for a Product Manager – Beyond Payments (Ancillary Services) to drive the growth and execution of solutions that enhance customer loyalty and operational efficiency.

This role is part of a dedicated team focused on developing and scaling ancillary services such as permits, compliance solutions, factoring, alternative financing, and other offerings that provide additional value to fleets and owner-operators. The ideal candidate will work cross-functionally to identify market opportunities, enhance product offerings, and drive adoption across the customer base.

What You’ll Do:

• Define and execute the product strategy, roadmap, and vision for Beyond Payments solutions, including permits, compliance services, factoring, and alternative financing.
• Identify new product opportunities that increase customer retention, enhance engagement, and drive non-transactional revenue growth.
• Work closely with engineering, sales, operations, and marketing teams to launch and scale new offerings.
• Conduct market research, competitive analysis, and customer interviews to refine and enhance existing solutions.
• Measure product success using key performance indicators (KPIs), iterating on features to maximize adoption and impact.
• Stay ahead of industry trends, emerging technologies, and regulatory changes that impact ancillary services.
• Build strong relationships with internal and external stakeholders to ensure seamless execution and market adoption.

How You’ll Lead:

• Customer Obsessed: Understand the unique challenges and needs of fleets and owner-operators to develop high-value ancillary services.
• Results-Oriented: Define measurable goals, track progress, and iterate based on performance insights.
• Cross-Functional Collaborator: Work across teams to align product priorities and ensure seamless go-to-market execution.
• Insights-Driven: Use qualitative and quantitative data to refine and enhance product offerings.
• Innovative Mindset: Identify opportunities for new services, partnerships, and business models to expand WEX’s footprint in the OTR space.

What You’ll Bring:

• 3-5 years of product management experience, preferably in payments, mobility, logistics, or B2B SaaS.
• Experience in the OTR industry is highly preferred, particularly in fleet services, compliance, or alternative financing.
• Proven track record of developing and scaling value-added services, with a focus on adoption, customer experience, and revenue growth.
• Strong understanding of payment-adjacent solutions, compliance requirements, and financial services.
• Ability to define and execute product strategy while working in a fast-paced, evolving business environment.
• Strong data-driven decision-making skills, using KPIs to measure success and optimize product performance.
• Excellent collaboration skills, working with engineering, marketing, and sales teams to align on key initiatives.
• Strong communication and presentation skills, with the ability to influence stakeholders and leadership.
• Bachelor’s degree required; an advanced degree is a plus.

The base pay range represents the anticipated low and high end of the pay range for this position. Actual pay rates will vary and will be based on various factors, such as your qualifications, skills, competencies, and proficiency for the role. Base pay is one component of WEX's total compensation package. Most sales positions are eligible for commission under the terms of an applicable plan. Non-sales roles are typically eligible for a quarterly or annual bonus based on their role and applicable plan. WEX's comprehensive and market competitive benefits are designed to support your personal and professional well-being. Benefits include health, dental and vision insurances, retirement savings plan, paid time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, and more. For more information, check out the "About Us" section. Pay Range: $94,000.00 - $125,000.00