Sr Pricing Manager - AI Security

ServiceNow; California, Northern (MO, KY); Hybrid; USD 155,000 - 272,000; Full time

Benefits offered by this job

Health plans

401(k) with company match

ESPP

Matching donations

Flexible time away

Family leave

Job summary

ServiceNow in the United States is seeking a Senior Product Pricing Strategy Manager to lead pricing and packaging initiatives for the Cybersecurity portfolio, shaping monetization strategy across AI offerings. You will work cross-functionally with product, GTM, and operations to align roadmaps, monitor price realization, and drive continuous pricing optimization while identifying new growth opportunities.

This role combines strategic thinking with hands-on execution and requires strong

Qualifications

• 7+ years across product marketing, pricing, sales strategy, business operations and/or product strategy.
• 2+ years Pricing Strategy, GTM or Business Strategy experience in tech/strategy consulting firm.
• A framework or process to make decisions, with ability to act with incomplete data.
• Strong communicator capable of securing executive buy-in.
• Interested in owning strategy and working with operations to launch offerings.
• Bonus: experience with conjoint analyses, A/B testing or SaaS pricing models.
• Bonus: SaaS pricing knowledge and AI pricing models.

Responsibilities

• Lead pricing and monetization strategy across AI and other offerings, using analytical techniques to segment the market.
• Collaborate with product, GTM, and operations to align monetization with roadmap.
• Review price realization, track KPIs, and drive optimization plans.
• Identify new business and growth opportunities, including pricing models and promotions.
• Own senior stakeholder alignment on pricing changes.

Skills

Pricing strategy

GTM experience

Business strategy

Executive communication

Data analysis

AI knowledge

Job description

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500 work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.

Join us to put AI to work for people.

Job Description

What you get to do in this role:

As aSenior Product Pricing Strategy Manager, you will lead and advise on strategic Pricing and Packaging recommendations to drive growth for ServiceNow'sCybersecurityportfolio.

• Lead the pricing and monetization strategy across AI and other offerings, and use relevant analytical techniques to segment the market and make packaging recommendations
• Work cross-functionally across product, GTM, and operational stakeholders to ensure monetization strategies align to strategic roadmap
• Conduct periodic reviews of price realization, tracking KPIs, and drive recommendations to improve revenue and implement continuous pricing optimization plans
• Assist in identifying new business and growth opportunities to create incremental growth, including new pricing models, pricing promotions, and go to market approaches
• Own and manage key senior stakeholders and drive alignment on pricing and packaging changes

Qualifications

To be successful in this role you have:

• 7+ years of experience across product marketing, pricing, sales strategy, business operations and/or product strategy. Background in AI a plus
• 2+ Years of Pricing Strategy, GTM or Business Strategy experience in a technology or strategy consulting firm.
• A framework or process by which to make decisions. At times, will need to make decisions quickly and often with incomplete data.
• An effective communicator and are highly effective in securing buy-in on strategies and related implications from executives and leaders across the business
• Interest and comfort in owning not just strategy – but building the execution plan and working with operations team to launch the offerings in market
• (Bonus) Expertise in designing pricing or marketing surveys such as conjoint analyses, A/B testing or equivalent
• (Bonus) SaaS business knowledge with the ability to understand and model the tradeoffs of pricing and monetization decisions.Knowledge of AI pricing models.

JV20

For positions in this location, we offer a base pay of $155,400 - $272,000, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [emailprotected] for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

By clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy apply