Sr. Performance Improvement Program Manager-RN - Accreditation

Christiana Care Health System; Newark (DE); On-site; USD 95,000 - 151,000; Full time

Benefits offered by this job

Day-one benefits

Paid time off

Retirement plans

Parental leave

Employee discounts

Job summary

ChristianaCare in Newark, DE, invites an experienced Registered Nurse and healthcare leader to join the Accreditation team as Senior Performance Improvement Program Manager - RN. You will drive system-wide quality, patient safety, and organizational change initiatives.

In collaboration with nursing, physician, operational, and senior leaders, you will translate data into dashboards, lead projects end-to-end, and mentor teams while advancing accreditation and regulatory readiness.

Qualifications

• Registered Nurse (RN) with appropriate licensure.
• Bachelor of Science in Nursing (BSN) required.
• Master's degree in nursing, healthcare, or related field.
• Minimum of 5 years of experience utilizing performance/improvement science methodologies and/or Root Cause Analysis.
• Experience leading multidisciplinary teams.
• Lean Six Sigma Green Belt certification or comparable training.
• Ability to influence, engage, and collaborate with clinical, operational, and senior leadership.
• NAHQ certification within one year of hire.

Responsibilities

• Lead complex, multidisciplinary performance improvement, quality, patient safety, and organizational change initiatives across the health system.
• Partner with nursing, physician, operational, and senior leaders to identify opportunities and implement sustainable solutions.
• Apply improvement methodologies including Lean, Six Sigma, Root Cause Analysis, FMEA, PDCA, and other quality improvement tools.
• Translate clinical and operational data into actionable strategies, dashboards, scorecards, and measurable outcomes.
• Lead projects from assessment and planning through implementation, measurement, and sustainment.
• Support organizational readiness for accreditation, regulatory requirements, and disease-specific certifications.
• Coach and mentor healthcare professionals in performance improvement and project management methodologies.
• Help build a culture of high reliability, continuous improvement, accountability, and patient safety.

Skills

RN

Quality improvement

Project management

Lean Six Sigma Green Belt

Influence & collaboration

Data-driven decisions

Education

BSN

Master's degree in nursing/healthcare

Tools

FMEA

PDCA

Root Cause Analysis

Job description

Ready to take your nursing leadership experience beyond the bedside and influence care across an entire health system?

ChristianaCare is seeking an experienced Registered Nurse and healthcare leader to join our Accreditation team as a Senior Performance Improvement Program Manager - RN.

This opportunity may be particularly attractive to an experienced Assistant Nurse Manager, Nurse Manager, RN Quality/Patient Safety professional, or clinical performance improvement leader who wants to broaden their impact beyond day-to-day unit operations.

If you have successfully led clinical teams, improved processes and outcomes, used data to drive decisions, and influenced change across disciplines, this role provides an opportunity to bring those skills to system-level performance improvement and healthcare transformation.

Working collaboratively with nursing, physician, operational, quality, and senior leaders, you will lead complex, system-level initiatives designed to create measurable and sustainable improvements in the way care is delivered.

What You'll Do

In this highly visible role, you will:

• Lead complex, multidisciplinary performance improvement, quality, patient safety, and organizational change initiatives across the health system.

• Partner with nursing, physician, operational, and senior leaders to identify opportunities and implement sustainable solutions.

• Apply improvement methodologies including Lean, Six Sigma, Root Cause Analysis, FMEA, PDCA, and other quality improvement tools.

• Translate clinical and operational data into actionable strategies, dashboards, scorecards, and measurable outcomes.

• Lead projects from assessment and planning through implementation, measurement, and sustainment.

• Support organizational readiness for accreditation, regulatory requirements, and disease-specific certifications.

• Coach and mentor healthcare professionals in performance improvement and project management methodologies.

• Help build a culture of high reliability, continuous improvement, accountability, and patient safety.

Qualifications:

• Registered Nurse (RN)

• Bachelor of Science in Nursing (BSN)

• Master's degree in nursing, healthcare, or a related field

• Minimum of 5 years of experience utilizing performance/improvement science methodologies and/or Root Cause Analysis

• Experience leading and facilitating multidisciplinary teams

• Demonstrated success leading complex quality, safety, performance improvement, or transformational change initiatives

• Formal project management training or equivalent experience managing complex, senior-level projects across multiple service lines

• Lean Six Sigma Green Belt certification or comparable performance improvement training

• Ability to influence, engage, and collaborate effectively with clinical, operational, and senior leadership

• Healthcare quality certification through the National Association for Healthcare Quality (NAHQ) is required within one year of hire.

ChristianaCare Offers:

Incredible Work/Life benefits including medical/dental/ vision insurance coverage on your first day of employment, paid PTO, retirement plans, twelve weeks of paid parental leave, annual membership to care.com, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets and much more!

Annual Compensation Range $94,577.60 - $151,361.60This pay rate/range represents ChristianaCare's good faith and reasonable estimate of compensation at the time of posting. The actual salary within this range offered to a successful candidate will depend on individual factors including without limitation skills, relevant experience, and qualifications as they relate to specific job requirements.

Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

Post End Date

Sep 20, 2026

EEO Posting Statement

ChristianaCare offers a competitive suite of employee benefits to maximize the wellness of you and your family, including health insurance, paid time off, retirement, an employee assistance program. To learn more about our benefits for eligible positions visit https://careers.christianacare.org/benefits-compensation/