RN Performance Improvement Leader, System-wide Quality

Christiana Care Health System; Newark (DE); On-site; USD 95,000 - 151,000; Full time

Benefits offered by this job

Day-one benefits

Paid time off

Retirement plans

Parental leave

Employee discounts

Job summary

ChristianaCare in Newark, DE, invites an experienced Registered Nurse and healthcare leader to join the Accreditation team as Senior Performance Improvement Program Manager - RN. You will drive system-wide quality, patient safety, and organizational change initiatives.

In collaboration with nursing, physician, operational, and senior leaders, you will translate data into dashboards, lead projects end-to-end, and mentor teams while advancing accreditation and regulatory readiness.

Qualifications

• Registered Nurse (RN) with appropriate licensure.
• Bachelor of Science in Nursing (BSN) required.
• Master's degree in nursing, healthcare, or related field.
• Minimum of 5 years of experience utilizing performance/improvement science methodologies and/or Root Cause Analysis.
• Experience leading multidisciplinary teams.
• Lean Six Sigma Green Belt certification or comparable training.
• Ability to influence, engage, and collaborate with clinical, operational, and senior leadership.
• NAHQ certification within one year of hire.

Responsibilities

• Lead complex, multidisciplinary performance improvement, quality, patient safety, and organizational change initiatives across the health system.
• Partner with nursing, physician, operational, and senior leaders to identify opportunities and implement sustainable solutions.
• Apply improvement methodologies including Lean, Six Sigma, Root Cause Analysis, FMEA, PDCA, and other quality improvement tools.
• Translate clinical and operational data into actionable strategies, dashboards, scorecards, and measurable outcomes.
• Lead projects from assessment and planning through implementation, measurement, and sustainment.
• Support organizational readiness for accreditation, regulatory requirements, and disease-specific certifications.
• Coach and mentor healthcare professionals in performance improvement and project management methodologies.
• Help build a culture of high reliability, continuous improvement, accountability, and patient safety.

Skills

RN

Quality improvement

Project management

Lean Six Sigma Green Belt

Influence & collaboration

Data-driven decisions

Education

BSN

Master's degree in nursing/healthcare

Tools

FMEA

PDCA

Root Cause Analysis

Job description

ChristianaCare in Newark, DE, invites an experienced Registered Nurse and healthcare leader to join the Accreditation team as Senior Performance Improvement Program Manager - RN. You will drive system-wide quality, patient safety, and organizational change initiatives.

In collaboration with nursing, physician, operational, and senior leaders, you will translate data into dashboards, lead projects end-to-end, and mentor teams while advancing accreditation and regulatory readiness.