Sr Performance Assurance Consultant

Schneider Electric; Birmingham (AL); On-site; USD 86,000 - 130,000; Full time

Benefits offered by this job

Smartphone provided

Laptop provided

Competitive pay and bonus opportunity

Health, dental, vision insurance

401(k) with match

Paid time off and holidays

Job summary

Schneider Electric in Birmingham, AL is seeking a Sr. Performance Assurance Consultant to ensure client success by developing and managing deliverables. You will diagnose complex HVAC control problems, lead client-specific tasks, and communicate goals between the client and the Energy Bureau.

You will design monitoring plans for BAS systems, guide energy management, and coordinate with engineers and technicians to resolve issues. Travel 40–60% is required.

Qualifications

• Bachelor of Science or Engineering degree with 5+ years’ field experience.
• Building Automation System experience with operator knowledge and troubleshooting.
• Project management skills and ability to manage client objectives.
• Excellent time management, organization, and communication.
• Proficient in Microsoft Office (Excel, Word, PowerPoint) and task management tools.
• Willingness to travel 40–60%.
• Authorized to work in the United States on a full-time basis.

Responsibilities

• Diagnose complex system problems for clients.
• Lead, manage, complete, and delegate tasks specific to the assigned clients.
• Manage flow of information between client and Energy Bureau and ensure effective communication of goals.
• Ensure timeliness and accuracy of savings reporting for projects.
• Verify performance and sustained operation of Energy Conservation Measures.
• Coordinate with engineers, designers and technicians to develop resolutions.
• Perform site service when required.
• Design Monitoring plans to remotely monitor BAS systems.
• Assist clients with BAS operations, software, and networking issues.
• Provide Energy Management guidance to clients.
• Specify and estimate hardware/software adds and change orders.
• Provide ongoing client training, both formal and informal.
• Other duties as assigned.

Skills

Customer service

Project management

Communication skills

Time management

Teamwork

Analytical skills

Travel readiness

Education

BS in Science or Engineering

Tools

Microsoft Office

Excel

Word

PowerPoint

Job description

Schneider Electric has the opportunity for a Sr Performance Assurance Consultant in Birmingham, AL. The role of the Sr. Performance Assurance Consultant works to ensure a positive experience for the client by developing and managing our deliverables. In this role you will perform the daily operations of the project plan for each client, troubleshoot and resolve controls issues associated with HVAC equipment, and be the primary point of contact for the client. You will play a key role in ensuring the success of the performance guarantee and resolving various issues along the way.

Character Requirements:

Integrity: being above board in all internal & external relationships

Decisiveness: can sort through information and make appropriate and timely decisions

Initiative: recognizes opportunity and action without being asked

Diligence: energized by being diligent in meeting deadlines and completing tasks on time

Thoroughness: pays close attention to detail and produces accurate work in a timely fashion

Responsibility: understands expectations and follows through in accomplishing them.

Position responsibilities:

• Diagnose complex system problems for clients
• Lead, manage, complete, and delegate tasks specific to the assigned clients to ensure each client is served with excellence and sees the value being delivered
• Manage flow of information between client and Energy Bureau and ensure effective communication of client goals, objectives, and schedules
• Ensure timeliness and accuracy of savings reporting for assigned projects
• Verify performance and sustained operation of Energy Conservation Measures
• Works with engineers, designers and technicians to effectively develop recommendations to resolve problems
• Perform site service when required
• Design Monitoring plans to remotely monitor BAS systems
• Help clients with any BAS operations, software, networking problems
• Provide Energy Management guidance to clients
• Specify and estimate hardware\software adds, change orders, and problem solutions
• Provide ongoing client training, both formal and informal
• Other duties as assigned

Benefits:

• A growing company with a positive industry reputation
• Company provided Smartphone (iPhone or Android) with service plan
• Company provided Laptop
• Recognized leader in a market where energy services are in demand
• Entrepreneurial company with a positive corporate culture
• Competitive salary and bonus opportunities
• Benefits which include 401(K), Bonus Plan, health, life, dental, vision insurance, short- and long-term disability, tuition reimbursement, and more

Essential skills and qualifications:

• Bachelor of Science or Engineering degree preferred, along with a minimum of 5 years’ experience in service industry with direct customer-interface experience either in sales or client relationship, or equivalent experience
• Building Automation System experience with understanding of operator knowledge, drawing package understanding, sequence understandings, operational intent, and troubleshooting
• Understanding of and proficient in project management skills
• Excellent time management and organization skills
• Proficient computer experience in Microsoft Office Products particularly Excel, Word, and PowerPoint
• Proficient using task management programs
• Excellent analytical skills and attention to detail
• Excellent communication skills both verbal and written
• Proven track record of providing excellent customer service internally and externally
• Effective working in team environment
• This job will require approximately40-60% travel to project sites.Travel will occur using an automobile or by airplane to destinations.
• Applicants must be authorized to work in the United States on a full-time, ongoing basis. The company does not provide immigration sponsorship now or in the future.

PHYSICAL DEMANDS: The physical demands described here are representative of those that

must be met by an employee to successfully perform the primary duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary duties.

When performing job site visits the employee will encounter moving over rough or uneven surfaces; recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy to light items.Transporting of items suchas laptop computers, tools, ladders and other heavy equipment; driving an automobile, etc.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the primary duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary duties.

While performing the primary functions of the job, the employee is regularly exposed to a general office environment. During periods of project site visits, the employee will be exposed to outside weather conditions as well as mechanical equipment rooms which could consist of confined spaces and loud noises. Employee may work in different environments while on various job sites.

At Schneider, we believe that every employee is a talent who deserves equal opportunities. This means you matter. Every individual needs to feel valued, supported, and treated fairly to do their best work.

Our Total Rewards is our way of saying: “We see you. We value you”. It’s more than just pay and benefits- it’s a meaningful investment in you. It is designed for you to perform, grow, feel safe, and elevate your potential to shine as an impact maker.

For this U.S. based position, the expected pay range is USD 86,400 - USD 129,600 per year. This pay range includes base pay and short-term incentives. The compensation range for this full-time position applies to candidates located within the United States. Our pay ranges are determined by reviewing roles of similar responsibility and level. Within the pay range, individual pay is determined by several factors including performance, knowledge, job-related skills, experience, and relevant education or training.

Schneider Electric is there when it matters most to you

Our Total Rewards package outlines all the benefits and support you’ll enjoy as part of the Schneider Electric team:

Care for Yourself and Your Family. We ensure you feel secure with benefits that help you and your family thrive: medical (with member reward points), dental, vision, and basic life insurance, Benefit Bucks, flexible work arrangements, paid family leaves, well-being programs, 12 holidays per year, and 15 days of paid time off per year.

Invest and Plan Your Future. We help you plan and invest for the future with competitive pay and programs including base salary, incentives, company share ownership, and 401(k) with match.

Grow Your Skills and Career. We support development through performance discussions, global opportunities, the Schneider Career Hub, and learning platforms like Coursera.

Team Up in the Workplace. We encourage collaboration, recognition, sharing your voice, and an inclusive workplace.

Support Your Community. We make a difference through volunteer leave, programs with the Schneider Electric Foundation, youth education initiatives, and military leave benefits.

If you believe this job posting is not compliant with applicable state pay transparency laws in the U.S., please notify the Company as soon as possible upon discovery by completing this form Job Posting Compliance Form.

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

€40 billion global revenue

+9% organic growth

150 000+ employees in 100+ countries

This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.