SR. Payroll Business Analyst

Safelite; Ohio; Remote; USD 96,000 - 146,000; Full time

Benefits offered by this job

401(k) with company match

Medical coverage plans

Tuition reimbursement

Job summary

Safelite is seeking a Lead Payroll Business Analyst to partner across Payroll, HR, Finance, and IT, driving complex initiatives for accurate, auditable payroll operations. You will analyze processes, data, and controls to enable scalable solutions and continuous improvement.

You will lead requirements, dashboards, and reporting, while ensuring regulatory compliance and risk mitigation. This role is remote with periodic travel to the Columbus, OH area as needed.

Qualifications

• 4-6 years relevant experience in payroll, business analysis, operational analytics, or a related role.
• 4-6 years experience supporting large-scale enterprise-wide processes involving compliance, audits, and multi-system integrations.
• 4–6 years experience working with high volume and multi-state payroll environments.
• Ability to manage and influence cross-functional stakeholders, aligning priorities and driving outcomes.

Responsibilities

• Own and manage intake, prioritization, and delivery of payroll initiatives aligned with enterprise priorities.
• Analyze payroll processes, data, audits, and trends to identify risks and improvement opportunities.
• Lead cross-functional sessions with Payroll, HR, Finance, Benefits, and Technology to define requirements.
• Create and maintain BRs, SOPs, process maps, workflows, KPIs, dashboards, and reporting for scalable payroll ops.
• Lead advanced data analysis translating payroll data into actionable insights for leadership.
• Analyze data trends, anomalies, and root causes to drive process improvement and risk mitigation.
• Drive dashboards, KPIs, and data storytelling to provide visibility into performance and compliance.
• Provide backup for designated payroll functions and Payroll Tax Analyst responsibilities as needed.
• Ensure compliance with regulatory requirements and SOX audits.

Skills

Payroll analysis

Data analytics

Cross-functional collaboration

Process improvement

Data storytelling

Education

Bachelor's degree in business administration/related field

High School Diploma

Tools

Excel

Power Automate

Dashboards

Job description

We’re known as an auto glass company. We’ll help you build a fulfilling career and encourage you to have a life.

The Lead Payroll Business Analyst is a strategic partner within the Payroll organization, responsible for driving complex initiatives that support payroll operations, compliance, analytics, and continuous improvement. This role collaborates with Payroll, HR, Finance, Tax, Total Rewards, IT, and external partners to analyze processes, evaluate data, and deliver scalable solutions that improve payroll accuracy, efficiency, and audit readiness.

This role operates with enterprise-level scope, managing cross-functional priorities and influencing decision-making across Payroll, Benefits, HRIS, and Technology.

This role serves as a functional lead, owning the end-to-end lifecycle of business initiatives while ensuring alignment with organizational goals, compliance requirements, and operational standards. In addition to hands‑on analysis and execution, this role provides leadership in process governance, requirements management, and cross-functional alignment.

• Own and manage the intake, prioritization, and delivery of payroll and cross-functional initiatives, ensuring alignment with enterprise priorities and strategic objectives
• Analyze payroll processes, systems, audit findings, ticket trends, and operational data to identify risks, inefficiencies, and improvement opportunities; translate insights into actionable recommendations supporting payroll operations, compliance, and decision‑making
• Lead cross-functional working sessions with Payroll, HR, Finance, Benefits, and Technology stakeholders to define requirements, align priorities, and drive solution design
• Create and maintain business requirements, SOPs, process maps, workflows, control documentation, KPIs, dashboards, and reporting to support consistent, scalable, and audit‑ready payroll operations, including identifying opportunities for automation, standardization, and control enhancements
• Lead advanced data analysis and translate complex payroll and system data into actionable insights that inform operational and leadership decision‑making
• Analyze data trends, anomalies, and root causes (e.g., overpayments, retroactivity, recurring errors) to drive process improvement and risk mitigation
• Drive development and use of dashboards, KPIs, and data storytelling to provide visibility into performance, compliance, and strategic opportunities
• Excel models, Power Automate) to improve scalability and reduce manual effort
• Act as a liaison between business, technology, and external partners to ensure solutions are scalable, compliant, and aligned with enterprise standards
• Manage cross-functional dependencies, timelines, and risks across multiple initiatives; Support payroll initiatives and system changes by partnering with project, system, and QA teams; assist with UAT, deployment, adoption, training, job aids, and communications; and support internal and external audits through documentation, testing, issue tracking, and remediation
• Ensure all deliverables are compliant with regulatory requirements, aligned with internal controls (SOX), and audit‑ready
• Lead and support payroll transformation initiatives and strategic projects, coordinating cross‑functional teams to deliver outcomes aligned with scope and timelines
• Serve as a subject matter expert and trusted advisor, influencing decisions and guiding stakeholders
• Provide backup support for designated payroll functions, including select payroll processing activities and backup support for Payroll Tax Analyst responsibilities as needed
• Complies with all policies and standards

• Bachelor's Degree in Business Administration or other related field Preferred
• High School Diploma Required
• 4-6 years relevant experience in payroll, business analysis, operational analytics, or a related role, with demonstrated ownership of complex, cross‑functional initiatives Required
• 4-6 years experience supporting large-scale, enterprise-wide processes involving compliance, audits, and multi-system integrations Preferred
• 4–6 years experience working with high volume and multi‑state payroll environments Preferred
• Proven ability to lead process improvement initiatives, identify risks and control gaps, and implement scalable, standardized solutions Preferred
• Ability to manage and influence cross‑functional stakeholders, aligning multiple priorities and driving business outcomes across Payroll, HR, Finance, Benefits, and IT
• Strong written and verbal communication skills, with the ability to clearly convey complex payroll concepts to stakeholders and leadership
• Demonstrated commitment to maintaining the confidentiality and security of sensitive payroll and employee data
• Advanced ability to analyze complex payroll, system, and operational challenges and deliver practical, compliant, and scalable solutions that support long‑term business objectives

• Competitive weekly pay and bonus opportunities.
• This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work/life balance through our paid time off (PTO) programs, company holidays and paid volunteer days.
• Up to $5,250 in tuition reimbursement per year.

Expected Work Location (Remote) : It is expected that you will primarily perform work remotely. You may be asked to travel, as needed, to the Safelite Home Office (7400 Safelite Way, Columbus, OH 43235), or to other location(s) as designated by the Company. Changes to work location arrangements are subject to managerial approval and business needs. #LI-Remote #LI-MH1