SR. Payroll Business Analyst

Safelite Group; United States; Remote; USD 110,000 - 140,000; Full time

Benefits offered by this job

401(k) plan with company matching

Medical coverage plans

Paid time off and holidays

Tuition reimbursement

Job summary

Safelite Group is seeking a Lead Payroll Business Analyst to partner with payroll, HR, finance, and IT to drive complex initiatives across operations, analytics, and compliance. You will own end-to-end lifecycle management, deliver scalable solutions, and lead governance, requirements, and cross-functional alignment.

You will analyze processes, data, and audit findings, translating insights into actionable recommendations and dashboards.

Qualifications

• Bachelor's degree required in business or related field.
• 4–6 years of experience in payroll, analytics, or related roles.
• Experience with compliance, audits, and multi-system integrations is preferred.

Responsibilities

• Own intake, prioritization, and delivery of payroll initiatives.
• Lead data analysis of payroll processes, trends, and audit findings.
• Define requirements and drive solution design with cross-functional teams.
• Create SOPs, process maps, dashboards, and controls for audit readiness.
• Lead data storytelling and KPI reporting for leadership.
• Identify automation opportunities to improve scalability.
• Support UAT, deployment, adoption, and training.
• Ensure regulatory compliance and SOX alignment.

Skills

Payroll analytics

Data analysis

Process improvement

Stakeholder management

Dashboards & reporting

Automation

SOX/compliance awareness

Requirements management

Cross-functional collaboration

Data storytelling

Education

Bachelor's Degree in Business Administration or related field

Tools

Excel

Power Automate

HRIS systems

Job description

Lead Payroll Business Analyst

The Lead Payroll Business Analyst is a strategic partner within the Payroll organization, responsible for driving complex initiatives that support payroll operations, compliance, analytics, and continuous improvement.

This role collaborates with Payroll, HR, Finance, Tax, Total Rewards, IT, and external partners to analyze processes, evaluate data, and deliver scalable solutions that improve payroll accuracy, efficiency, and audit readiness.

This role operates with enterprise-level scope, managing cross‑functional priorities and influencing decision‑making across Payroll, Benefits, HRIS, and Technology.

This role serves as a functional lead, owning the end‑to‑end lifecycle of business initiatives while ensuring alignment with organizational goals, compliance requirements, and operational standards.

In addition to hands‑on analysis and execution, this role provides leadership in process governance, requirements management, and cross‑functional alignment.

What you will do

• Own and manage the intake, prioritization, and delivery of payroll and cross‑functional initiatives, ensuring alignment with enterprise priorities and strategic objectives.
• Analyze payroll processes, systems, audit findings, ticket trends, and operational data to identify risks, inefficiencies, and improvement opportunities; translate insights into actionable recommendations supporting payroll operations, compliance, and decision‑making.
• Lead cross‑functional working sessions with Payroll, HR, Finance, Benefits, and Technology stakeholders to define requirements, align priorities, and drive solution design.
• Manage and lead the end‑to‑end requirements lifecycle, ensuring completeness, accuracy, and alignment across systems and workflows.
• Create and maintain business requirements, SOPs, process maps, workflows, control documentation, KPIs, dashboards, and reporting to support consistent, scalable, and audit‑ready payroll operations, including identifying opportunities for automation, standardization, and control enhancements.
• Lead advanced data analysis and translate complex payroll and system data into actionable insights that inform operational and leadership decision‑making.
• Analyze data trends, anomalies, and root causes (e.g., overpayments, retroactivity, recurring errors) to drive process improvement and risk mitigation.
• Drive development and use of dashboards, KPIs, and data storytelling to provide visibility into performance, compliance, and strategic opportunities.
• Identify inefficiencies and lead automation and optimization efforts (e.g., Excel models, Power Automate) to improve scalability and reduce manual effort.
• Act as a liaison between business, technology, and external partners to ensure solutions are scalable, compliant, and aligned with enterprise standards.
• Manage cross‑functional dependencies, timelines, and risks across multiple initiatives; proactively escape issues and drive resolution.
• Support payroll initiatives and system changes by partnering with project, system, and QA teams; assist with UAT, deployment, adoption, training, job aids, and communications; and support internal and external audits through documentation, testing, issue tracking, and remediation.
• Ensure all deliverables are compliant with regulatory requirements, aligned with internal controls (SOX), and audit‑ready.
• Lead and support payroll transformation initiatives and strategic projects, coordinating cross‑functional teams to deliver outcomes aligned with scope and timelines.
• Serve as a subject matter expert and trusted advisor, influencing decisions and guiding stakeholders.
• Provide guidance and support to analysts or stakeholders, promoting best practices and adoption of tools, processes, and solutions.
• Provide backup support for designated payroll functions, including select payroll processing activities and backup support for Payroll Tax Analyst responsibilities as needed.
• Performs other duties as assigned.
• Complies with all policies and standards.

What you will need

• Bachelor's Degree in Business Administration or other related field.
• Preferred High School Diploma Required.
• 4-6 years relevant experience in payroll, business analysis, operational analytics, or a related role, with demonstrated ownership of complex, cross‑functional initiatives.
• Required 4-6 years experience supporting large-scale, enterprise-wide processes involving compliance, audits, and multi-system integrations.
• Preferred 4-6 years experience working with high volume and multi‑state payroll environments.
• Preferred Proven ability to lead process improvement initiatives, identify risks and control gaps, and implement scalable, standardized solutions.
• Preferred Ability to manage and influence cross‑functional stakeholders, aligning multiple priorities and driving business outcomes across Payroll, HR, Finance, Benefits, and IT.
• Ability to serve as a functional lead and trusted advisor on enterprise‑wide initiatives with multiple stakeholders and competing priorities.
• Strong written and verbal communication skills, with the ability to clearly convey complex payroll concepts to stakeholders and leadership.
• Demonstrated commitment to maintaining the confidentiality and security of sensitive payroll and employee data.
• Advanced ability to analyze complex payroll, system, and operational challenges and deliver practical, compliant, and scalable solutions that support long‑term business objectives.

What You Will Get

Competitive weekly pay and bonus opportunities. Total job benefits valued at more than $10k*.

• 401(k) plan with company matching.
• Medical coverage plans customized to suit your needs and a commitment to work/life balance through our paid time off (PTO) programs, company holidays and paid volunteer days.
• Up to $5,250 in tuition reimbursement per year.

View all our health, wealth and life offerings at www.safelitebenefits.com.

Expected Work Location (Remote)

It is expected that you will primarily perform work remotely. You may be asked to travel, as needed, to the Safelite Home Office (7400 Safelite Way, Columbus, OH 43235), or to other location(s) as designated by the Company.

Changes to work location arrangements are subject to managerial approval and business needs.

#LI-Remote #LI-MH1

About Safelite

Safelite® was founded in Wichita, Kansas in 1947. A leading service organization, the Safelite family of brands delivers our People Powered, Customer Driven experience to more than 11 million customers annually. Safelite® AutoGlass, the nation’s largest provider of vehicle glass repair, replacement and recalibration services, operates more than 700 stores and 7,900 MobileGlassShops™ across all 50 U.S. states, while Safelite® Solutions provides property and casualty claims management services to more than 175 insurance and fleet clients. All of this is supported through our technology-forward supply chain and corporate services.

Company Culture

We’re People Powered: Our people come first. We care about your well‑being and we’ll give you what you need to have a happy work/life. We’re good at what we do: we’re proud of our 88% Net Promoter Score (NPS). We’re big: We’re owned by Belron®, the world’s largest vehicle glass company, spanning 40 countries across 6 continents. We’re trustworthy: We provide coverage to all U.S. drivers in all 50 states. We give back: Community service is important to us - we’ve even recycled 107K+ tons of glass to date.

We're diverse: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we’re proud to be an equal opportunity employer. We don’t discriminate on the basis of any characteristic protected by law, nor do we tolerate discrimination or harassment against our associates and clients.

Click here to learn more about who we are.

Accessibility: Upon request and consistent with applicable laws, Safelite will provide reasonable accommodations to individuals who need assistance in the application/hiring process. Click here for assistance, .

Privacy: To review and consider your application, Safelte collects personal information. To understand what is collected and why, carefully review the Applicant Privacy Notice presented during your online application and/or review our Applicant Privacy Policy and Terms of Use.

Agencies: Safelite does not accept unsolicited resumes or outreach from third‑party recruiters. Absent a signed MSA and approval and request from Talent Acquisition to submit resumes for a specific requisition, we will not approve payment to any third party.

Health and Safety: To ensure a safe working environment and protect the community at large, depending on the position, Safelite may require pre‑employment screenings, including background checks and/or drug screenings, attestation of COVID-19 vaccination status, and precautions against COVID-19 in select work settings, subject to all applicable local, state and federal laws. Safelite will grant reasonable accommodations that do not cause an undue hardship to the business to legally entitled associates. Note: The contact methods provided are exclusively for accessibility and vendor management requests. All other outreach to these contacts will not be responded to.

You trust us with more than your vehicle glass – you also share your personal information with us. We’re committed to honoring that trust. Browse our privacy practices that detail your rights and the ways we look out for you. Safelite privacy policies California Privacy Policy - Notice at Collection