Sr Operations Specialist (Dayton, OH)

RELX; Dayton (OH); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading company in information and analytics is looking for a professional to support the sales team in Dayton, Ohio. This role involves managing sales data and processes, ensuring accuracy in reporting and cultivating relationships. The ideal candidate will enhance sales operations and customer satisfaction while multitasking in a dynamic environment.

Benefits

Comprehensive health benefits

401(k) with match

Wellness platform with incentives

Paid Time Off

Family benefits

Qualifications

• Ability to perform tasks with a limited degree of supervision.
• Understands how duties relate to team dynamics.

Responsibilities

• Provides operational support to sales and management.
• Plans and manages internal projects.
• Suggests process improvements.

Skills

Salesforce

Oracle

MS Office

Communication

Relationship management

Multitasking

Problem Solving

Job description

LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Government vertical, our solutions assist government agencies and law enforcement to drive insights from complex data sets, improving operation efficiency, increasing program integrity, discovering, and recovering revenue, and making timely and informed decisions to enhance investigations. You can learn more about LexisNexis Risk at the link below. https://risk.lexisnexis.com/government

About the Role

In this role you will support the sales team by managing sales data and processes, ensuring accuracy and efficiency in reporting and forecasting. You will collaborate with cross-functional teams to optimize sales operations, identify areas for improvement, and implement solutions to drive revenue growth. Your focus will be on maintaining a high level of customer satisfaction while maximizing sales productivity.

Candidate should be local to our Dayton, Ohio office for monthly meetings.

Responsibilities

• Provides operational support to sales and management.
• Plans, monitors, and manages internal projects from initiation through completion.
• Ensures project results meet requirements per contract documentation (implementation, billing).
• Suggests process improvements and documents procedures to support the sales process.
• Participates in the development of requirements and enhancements for sales support systems.
• Requires specialized skills or is multi-skilled, developed through job-related training and considerable on-the-job experience.
• Completes work with a limited degree of supervision.

Requirements

• Functional Knowledge: Performs tasks with a limited degree of supervision.
• Business Expertise: Understands how the assigned duties relate to others in the team and how the team integrates with other teams
• Leadership: Has no supervisory responsibilities; manages own workload, but is able to assist peers
• Problem Solving: Work is moderate to high complexity, requiring knowledge and ability to determine path for execution
• Impact: Impacts own team through the accuracy and quality of work
• Interpersonal Skills: Uses communication skills to exchange information
• Relationship management.
• Ability to multitask in a fast-paced environment.
• Preferred knowledge in Salesforce / Oracle
• Strong knowledge of MS Office applications.
• Strong attention to detail.

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits
● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan
● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

RELX is a British multinational information and analytics company headquartered in London, England.

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