Sr Mid-Market Client Manager (Acquisition)

Lenovo; North Carolina; Hybrid; USD 110,000 - 150,000; Full time

Job summary

Lenovo is seeking a motivated Acquisition Client Manager for the Mid-Market team in Morrisville, NC. You will establish new Lenovo customer relationships and position Lenovo as a long-term partner across devices, infrastructure, and services.

You will own the front end of the customer lifecycle with a consultative sales approach, lead pricing and negotiations, and collaborate with internal teams and channel partners to deliver end-to-end solutions. Travel 10-20% is expected.

Qualifications

• Bachelor's degree with 5+ years of relevant sales experience or 5+ years with HS diploma.
• Experience in B2B sales and account management preferred.
• Ability to plan strategically and grow deal profitability.

Responsibilities

• Own and manage a portfolio of Mid-Market customers with growth and retention in mind.
• Develop and execute account plans focused on incremental revenue and long-term value.
• Sell Lenovo portfolio including endpoints, datacenter, and services.
• Lead pricing, configuration, quoting, and negotiation activities.
• Build relationships with IT leadership, procurement, and business decision-makers.
• Collaborate with ISG, Services, Product, Finance and channel partners.
• Maintain pipeline hygiene, forecast accuracy, and opportunity management cadence.
• Manage renewals and expansions to ensure customer continuity.

Skills

Account management

Consultative selling

Executive communication

Strategic planning

Channel programs knowledge

Education

Bachelor's degree

High School Diploma

Job description

We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$83 billion revenue global technology powerhouse, ranked #153 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).

This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.

At Lenovo, we strive to put more innovation in the hands of more people so they can do more amazing things. We are seeking a motivated, results-driven sales professional to join our Mid-Market team as an Acquisition Client Manager (CM).

This is a quota-carrying role focused on driving net-new customer acquisition within the Mid-Market segment. The Acquisition Client Manager is responsible for prospecting, opening, and establishing new Lenovo customer relationships while positioning Lenovo as a long-term strategic partner across devices, infrastructure, and services.

The Acquisition Client Manager is a consultative seller with a strong hunter mindset who thrives in a fast-paced, performance-driven environment. This role focuses on identifying, engaging, and converting new Mid-Market customers, with an emphasis on building early momentum, expanding share-of-wallet, and setting accounts up for long-term growth.

The CM owns the front end of the customer lifecycle—from prospecting and first wins through initial expansion—while collaborating closely with internal specialists and channel partners to deliver value-based solutions.

This position has a hybrid schedule based out of Morrisville, NC with 3 onsite and 2 remote days per week and has a traveling requirement of 10-20%.

Key Responsibilities

• Own and manage a portfolio of Mid-Market customers, with accountability for retention, growth, and overall account performance
• Develop and execute account plans focused on customer development, incremental revenue growth, and long-term value creation
• Own and sell the full Lenovo portfolio, including:
  • End point devices (IDG)
  • Datacenter Infrastructure Solutions (ISG)
  • Solutions Services (SSG)
• Drive Lenovo’s strategic priorities with a strong focus on:
  • Infrastructure and datacenter expansion
  • Advanced and attached services growth
• Deal quality, profitability, and PTM discipline
• Execute a structured, consultative sales approach to understand customer needs, identify whitespace, and advance expansion opportunities
• Lead pricing, configuration, quoting, and negotiation activities while maintaining margin awareness
• Build and maintain trusted relationships with customer stakeholders, including IT leadership, procurement, finance, and business decision-makers
• Partner closely with internal teams (ISG, Services, Product, Finance) and external channel partners to deliver integrated, end-to-end solutions
• Maintain strong pipeline hygiene, forecast accuracy, and opportunity management cadence
• Proactively manage renewals, expansions, and lifecycle transitions to ensure customer continuity and satisfaction
• Effectively position Lenovo’s differentiated value versus OEM and channel competitors

Basic Qualifications

• Bachelor's degree with 5+ years of relevant sales experience or
• High School Diploma / GED with 5+ years of relevant sales experience

Preferred Qualifications

• Proven success in account management or consultative B2B sales
• Experience selling or positioning infrastructure, services, or complex solutions
• Strong acquisition and expansion selling skills
• Ability to plan strategically while improving deal profitability
• Executive-level communication and presentation skills across hardware and services portfolios
• Working knowledge of channel programs and partner-led selling motions
• Self-directed, accountable, and comfortable operating in a performance-driven environment
• 10-20% travel expected

Work Model

Lenovo operates under a hybrid work policy requiring three days per week in the office, with two flexible work-from-home days. In-person customer meetings count as office days.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.