Client Relationship Manager

Lenovo; North Carolina; On-site; USD 140,000 - 210,000; Full time

Job summary

Lenovo seeks a Client Manager to nurture relationships across large enterprise accounts in NYC/ NJ area, driving growth by implementing account strategies across Lenovo's Solutions and Services portfolio, and delivering business outcomes.

You will independently identify, develop, and close opportunities within the territory, while achieving revenue targets and leading cross-functional teams to drive Lenovo’s portfolio growth. Travel ~50% required.

Qualifications

• BA/BS degree or equivalent professional work experience.
• 8+ years of technology sales experience in the Enterprise/Public Sector space.
• Proven track record of top performance with multi-million dollar quotas.

Responsibilities

• Understand clients' needs and objectives to deliver tailored solutions.
• Independently identify, develop, and close new opportunities within the territory.
• Achieve revenue and profitability targets for Lenovo while expanding across multiple product sets.
• Develop, implement, and execute effective sales strategies to meet sales and business goals.
• Lead the sales strategy for account teams and drive revenue growth across Lenovo's portfolio.
• Manage financial performance and forecast governance across the Lenovo portfolio.
• Cultivate C-level relationships and act as a trusted consultant to customers.
• Own the customer relationship and engagement strategy.
• Stay informed and adaptable to Lenovo’s ongoing product and service developments.
• Lead cross-functional teams to facilitate deal progression.
• Ensure exceptional sales and customer service delivery.
• Utilize MS Dynamics and other reporting tools effectively to track key sales metrics and deliver operational excellence.

Skills

Client relationship management

Sales leadership

Strategic account planning

C-level engagement

Forecasting & reporting

Education

BA/BS degree or equivalent professional work experience

Tools

MS Dynamics

CRM software

Job description

We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$83 billion revenue global technology powerhouse, ranked #153 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY). This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.

As a Client Manager at Lenovo, you will be responsible for nurturing client relationships across all Business Groups, driving growth in our Large Enterprise Accounts by implementing account strategies that leverage our entire Solutions and Services portfolio. We are seeking candidates who possess strong sales acumen, business technical expertise, operational proficiency, and entrepreneurial spirit to propel technology sales with a focus on business outcomes.

Candidate must reside in NYC, Manhattan or New Jersey.

Key Responsibilities

• Understand clients' needs and objectives to deliver tailored solutions.
• Independently identify, develop, and close new opportunities within the territory.
• Achieve revenue and profitability targets for Lenovo while expanding across multiple product sets.
• Develop, implement, and execute effective sales strategies to meet sales and business goals.
• Lead the sales strategy for account teams and drive revenue growth across Lenovo's portfolio.
• Manage financial performance and forecast governance across the Lenovo portfolio.
• Cultivate C-level relationships and act as a trusted consultant to customers.
• Own the customer relationship and engagement strategy.
• Stay informed and adaptable to Lenovo’s ongoing product and service developments.
• Lead cross-functional teams to facilitate deal progression.
• Ensure exceptional sales and customer service delivery.
• Utilize MS Dynamics and other reporting tools effectively to track key sales metrics and deliver operational excellence.

Basic Qualifications

• BA/BS degree or equivalent professional work experience
• 8+ years of successful technology sales experience in the Enterprise and Public Sector space.

Preferred Qualificiations

• Demonstrated track record of top performance with multi-million dollar quotas.
• Exceptional technology acumen with a focus on addressing business challenges through IT transformation.
• Strong business and financial acumen with extensive experience developing technology-led solutions for Very Large Enterprise clients.
• Proven success in building and influencing relationships at the C-Level, both internally and externally.
• Ability to work effectively with all levels of business and IT contacts within complex financial organizations.
• Drive to achieve company growth projections in a dynamic and competitive environment.
• Excellent interpersonal, communication, organizational, and problem-solving skills.

The position is territory-based with travel required (~50%) locally.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.